gracechiamdesigns

Prints and Paper Goods for the Modern Family

California, United States · 1949 Sales

gracechiamdesigns

Prints and Paper Goods for the Modern Family

California, United States 1949 Sales On Etsy since 2008

5 out of 5 stars
(673)

Announcement   prints and paper goods for the modern family

hello and thanks for stopping by! pardon the construction as I dust off and update the shop a little after a hiatus. starting with a name change! what was grace hester designs is now grace chiam designs. :-) looking forward to reconnecting with everyone.

Announcement
Last updated on Oct 8, 2015

prints and paper goods for the modern family

hello and thanks for stopping by! pardon the construction as I dust off and update the shop a little after a hiatus. starting with a name change! what was grace hester designs is now grace chiam designs. :-) looking forward to reconnecting with everyone.

Grace Chiam

Contact shop owner

Grace Chiam

Rock Bands Typography Poster, 11 X 14
US$35.00
My Mommy Might Be Super Woman, 11 X 14
US$35.00
Colors in English Poster, Large 20 X 30
US$45.00
Colors in German Poster, Ferben, Large 20 X 30
US$45.00
View all 27 items

Reviews

Average item review
5 out of 5 stars
(673)
Carolyn Angioli

Carolyn Angioli on Aug 1, 2016

5 out of 5 stars

Thanks so much for shipping right away! Prints are beautiful , unique and fun! Love them!

Teresa Bales

Teresa Bales on Jun 16, 2016

5 out of 5 stars

Grace was so accommodating and helpful in the design, and provided lightening fast turnaround despite traveling at the time of my order!! Love the print and the communication- thanks so much!!

View all 673 reviews

Shop policies

Last updated on September 1, 2012
Thanks for visiting my etsy store. I enjoy designing custom prints and artwork so feel free to check in with me if you just want prints you see in my store in different colors/graphics or if you would like a totally custom print based on an idea you have.

CUSTOM DESIGN PROCESS

The design drafting process begins as soon as full payment clears. I provide drafts of the requested edits at every point so you can see the final version before the artwork/print is completed and mailed to you.

I am usually able to provide the first draft within 10 business days (M-F) after payment clears, and provide a 1- to 3-business day (M-F) turnaround time for each round of edits. But some designs do take more time to develop especially for custom requests but I will try and work with you to meet your desired deadline. During our initial consultation, we can discuss and clarify these expectations.

PLEASE NOTE: Each purchase comes with 3 free proofing/editing cycles (excluding any edits due to my misunderstanding your instructions) with additional cycles billable at $10 per edit. A way to avoid repeated editing cycles is to be as specific as possible on your requested edits at each cycle.

Accepted payment methods

  • Pay with Visa
  • Pay with Master Card
  • Pay with American Express
  • Pay with Discover
  • Pay with PayPal
  • Buy with Apple Pay
  • Pay with Sofort
  • Pay with iDeal
  • Accepts Etsy gift cards
Payment
Paypal accepts Visa, MasterCard, Discover, and American Express.
Shipping
US-SHIPPING METHOD
US Shipping will likely be via USPS First-Class Parcel Mail or Priority Mail depending the package size and the item. Both items will have tracking confirmation and the number can be emailed to you upon request (or you can view it from your PayPal account). Quoted shipping time by the USPS for US is 3-5 postal days for most US locations.

CANADIAN-SHIPPING METHOD
Canadian Shipping will be via USPS First-Class International Parcel Mail. Please note that this shipping method does not have tracking so you are undertaking some level of risk with this method of shipping. For international shipments that are mailed via First-Class mail and do not arrive, I am unable to provide a refund but can attempt to mail the package again via Priority Mail (with tracking to major destinations) with shipping upgrade fee difference to be paid by you (I will bear the cost of reprinting). I do offer an upgrade to Priority Mail on any order that normally ranges between $6 - $15 depending on the item. Please convo me before placing your order so I can calculate the exact amount and set up a listing for you. Quoted shipping time by USPS is 6 – 10 postal days.

INTERNATIONAL-SHIPPING METHOD
Shipping to everywhere else will be via USPS International First Class Mail or International flat rate if it is a better value for the customer. Please note that this shipping method does not have tracking so you are undertaking some level of risk with this method of shipping. For international shipments that are mailed via First-Class mail and do not arrive, I am unable to provide a refund but can attempt to mail the package again via Priority Mail (with tracking to major destinations) with shipping upgrade fee difference to be paid by you (I will bear the cost of reprinting). I do offer an upgrade to Priority Mail on any order for an additional $25. Please convo me before placing your order so I can set up a listing for you. Quoted shipping time by the USPS is 7 – 14 postal days.

PACKAGING
All artwork comes in an acid-free poly sleeve with a mat backing. Artwork will be mailed in a rigid mailer. Larger prints in a tube mailer.

SHIPPING TURNAROUND TIME
I receive a lot of positive feedback for fast shipping but I have to clarify that I do not necessarily ship daily. So to set the proper customer expectations, I would quote the turnaround time on my end for standard (no customization or edits required) items to be a maximum of 5 business days (M-F) from payment clearance, and for custom prints, a maximum of 3 business days (M-F) from customer's final approval or payment clearance, whichever is later.

If you need anything expedited, please send me a convo and I will respond promptly with options to get the item to you that may or may not come with a shipping upgrade fee.
Refunds and Exchanges
DAMAGED OR UNDELIVERED ORDERS

(US POLICY)
All US purchases will have tracking so there is little concern that items do not arrive at their destination. However, if your purchase is damaged during shipment and I am notified promptly, I can create and mail a replacement within 7 business days after I am notified. However, I will have to charge a small US shipping charge to mail the replacement to you.

(INTERNATIONAL POLICY)
For international shipments that are mailed via First-Class mail and do not arrive, I am unable to provide a refund but can attempt to mail the package again via Priority Mail (with tracking to major destinations) with shipping upgrade fee difference to be paid by the customer. For international shipments that are mailed via First-Class mail and arrive damaged, I can attempt to mail the package again via First-Class mail.

EXPIRED ORDERS
Orders not fulfilled within 60 days or with a lapse in communication from the customer for >30 days (after we have attempted to get in touch with the customer) will be canceled with no refunds provided.

Etsy Shop Payment Transactions: If any proofs has been sent, we reserve the right to mark the listing as shipped so as to get reimbursed for the time spent on the initial proofs.
Additional policies and FAQs
CUSTOM ORDERS
I love custom orders so please do not be shy about convo-ing me about a custom design need. Unfortunately these do take longer to fulfill than the standard prints I have, but the results are definitely one-of-a-kind and custom-designed for your needs.

WHOLESALE & CONSIGNMENT
I welcome wholesale and consignment queries via Etsy convo or email at grace[at!]gracehesterdesigns[dot!]com.