gracehesterpapers

modern paper goods in different languages

California, United States · 160 Sales

gracehesterpapers

modern paper goods in different languages

California, United States 160 Sales On Etsy since 2011

0 out of 5 stars
(74)

Announcement   ♥ eco-friendly paper goods in simple and modern designs ♥ follow me on facebook www.facebook.com/gracehesterdesigns,

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Thanks for visiting my store! I have been selling at etsy for over 4 years now and moved my new paper goods line to its own store. Please also visit my prints store http://www.gracehesterdesigns.etsy.com
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WHOLESALE INQUIRIES WELCOMED.

Twitter http://www.twitter.com/gracehester
Become a Fan on Facebook http://www.facebook.com/gracehesterdesigns
Sign up for my mailing list (promotions) at http://eepurl.com/erb6

Announcement

♥ eco-friendly paper goods in simple and modern designs ♥ follow me on facebook www.facebook.com/gracehesterdesigns,

=============================
Thanks for visiting my store! I have been selling at etsy for over 4 years now and moved my new paper goods line to its own store. Please also visit my prints store http://www.gracehesterdesigns.etsy.com
=============================

WHOLESALE INQUIRIES WELCOMED.

Twitter http://www.twitter.com/gracehester
Become a Fan on Facebook http://www.facebook.com/gracehesterdesigns
Sign up for my mailing list (promotions) at http://eepurl.com/erb6

Grace Chiam

Contact shop owner

Grace Chiam

Reviews

No reviews in the last year

Anonymous on Apr 14, 2013

5 out of 5 stars

these are such adorable notecards... perfect for our theater teacher... PLUS, I love my bonus cards... sooo sweet... perfect all around, I'll be back!

View all 74 reviews

Shop policies

Last updated on May 24, 2011
Thanks for visiting my etsy store. I enjoy designing personalized stationery and paper goods so feel free to check in with me if you just want designs you see in my store in different colors/graphics or if you would like a totally custom design based on an idea you have.

PROOFING AND DESIGN PROCESS

Where a proof is requested, the process begins as soon as full payment clears. I am usually able to provide the first proof within 5 business days (M-F) after payment clears, and provide a 1- to 3-day turnaround time for each round of edits. But some designs do take more time to develop especially for alchemy and custom requests but I will try and work with you to meet your desired deadline. During our initial consultation, we can discuss and clarify these expectations.

If a proof is requested but the payment on the PayPal invoice sent is not made within 5 business days, I will process the order without a proof and complete the order.

Accepted payment methods

  • Accepts Etsy gift cards
  • Other Method
Payment
Paypal accepts Visa, MasterCard, Discover, and American Express.
Shipping
US-SHIPPING METHOD
US Shipping will likely be via USPS First-Class Parcel Mail or Priority Mail depending the package size and the item. Both items will have tracking confirmation and the number can be emailed to you upon request (or you can view it from your PayPal account). Quoted shipping time by the USPS for US is 3-5 postal days for most US locations.

CANADIAN-SHIPPING METHOD
Canadian Shipping will be via USPS First-Class International Parcel Mail. Please note that this shipping method does not have tracking so you are undertaking some level of risk with this method of shipping. For international shipments that are mailed via First-Class mail and do not arrive, I am unable to provide a refund but can attempt to mail the package again via Priority Mail (with tracking to major destinations) with shipping upgrade fee difference to be paid by you (I will bear the cost of reprinting). I do offer an upgrade to Priority Mail on any order that normally ranges between $6 - $15 depending on the item. Please convo me before placing your order so I can calculate the exact amount and set up a listing for you. Quoted shipping time by USPS is 6 – 10 postal days.

INTERNATIONAL-SHIPPING METHOD
Shipping to everywhere else will be via USPS International First Class Mail or International flat rate if it is a better value for the customer. Please note that this shipping method does not have tracking so you are undertaking some level of risk with this method of shipping. For international shipments that are mailed via First-Class mail and do not arrive, I am unable to provide a refund but can attempt to mail the package again via Priority Mail (with tracking to major destinations) with shipping upgrade fee difference to be paid by you (I will bear the cost of reprinting). I do offer an upgrade to Priority Mail on any order for an additional $25. Please convo me before placing your order so I can set up a listing for you. Quoted shipping time by the USPS is 7 – 14 postal days.

PACKAGING
All set stationery comes in an acid-free kraft stationery box with clear slider covers, and will most likely be mailed in a small box. Single cards comes in a protective sleeve and are mailed with a mat backing to hold the card rigid during shipping.

SHIPPING TURNAROUND TIME
I receive a lot of positive feedback for fast shipping but I have to clarify that I do not necessarily ship daily. So to set the proper customer expectations, I would quote the turnaround time on my end for standard (no customization or edits required) items to be a maximum of 4 business days from payment clearance, and for custom prints, a maximum of 4 business days from customer's final approval or payment clearance, whichever is later. Once final approval is provided, I ship things out within 2-3 business days (M-F).

If you need anything expedited, please send me a convo and I will respond promptly with options to get the item to you that may or may not come with a shipping upgrade fee.
Refunds and Exchanges
DAMAGED OR UNDELIVERED ORDERED

(US POLICY)
All US purchases will have tracking so there is little concern that items do not arrive at their destination. However, if your purchase is damaged during shipment and I am notified promptly, I can create and mail a replacement within 7 business days after I am notified. However, I will have to charge a small US shipping charge to mail the replacement to you.

(INTERNATIONAL POLICY)
For international shipments that are mailed via First-Class mail and do not arrive, I am unable to provide a refund but can attempt to mail the package again via Priority Mail (with tracking to major destinations) with shipping upgrade fee difference to be paid by the customer. For international shipments that are mailed via First-Class mail and arrive damaged, I can attempt to mail the package again via First-Class mail.

EXPIRED ORDERS
Orders not fulfilled within 180 days or with a lapse in communication from the customer for >60 days will be canceled with no refunds provided.
Additional policies and FAQs
CUSTOM ORDERS
I love custom orders so please do not be shy about convo-ing me about a custom design need. Unfortunately these do take longer to fulfill than the standard paper goods orders I have, but the results are definitely one-of-a-kind and custom-designed for your needs.

WHOLESALE & CONSIGNMENT
I welcome wholesale and consignment queries via Etsy convo or email at grace[at!]gracehesterdesigns[dot!]com.