halcyonjewels

halcyon || jewels

Dallas, Texas On Etsy since 2010

halcyonjewels

halcyon || jewels

Dallas, Texas | 25 Sales

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Gracie Beal

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Gracie Beal

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Shop policies

Last updated on July 23, 2011
Welcome to Gracie's Designs! These store policies are a outline of questions you may have, but feel free to contact me if you have an unanswered question! Gift wrapping is offered at no additional charge, just specify boy/girl and occasion.

My goal is to provide excellent customer service that will keep you coming back for more! If in any way I fail to meet your expectations, please let me know. I strive to provide only the best for my customers!

My creative proccess is built upon so many things. Inspiration for my pieces often comes from architecture or nature. There's also a lot of experimenting in design; some of my favorite pieces have been born from pieces of twisted scrap wire!

Thanks for stopping by, and have a wonderful day!

Accepted payment methods

Paypal
Returns and exchanges
Because I want all of my customers to be repeat customers that are happy with their purchase, I do offer returns within 13 days of your purchase. Buyer must take care of all shipping and handling, and must return the item in unopened and unmodified condition. Once I have recieved the item, I will offer a refund for the original price, including shipping.

If an item is delivered damaged, buyers have an opportunity to return the item for a full refund. The buyer must take care of shipping and handling. Once I have recieved the item, I will offer a full refund for the original price, including shipping.

If an item is delayed in transit, I will do my best to find out where it is and send it on its way toward you!
Payment
Paypal is the only method of payment accepted. Your purchase item will be shipped after payment is recieved! Payment must be recieved by 7 days after purchase. Taxes aren't applied.
Shipping
I ship all items by USPS. At this time, my shipments are not insured. I ship internationally, and please note that international buyers are responsible for any customs or duties charges that apply.

Your item will be shipped out within three (3) business days of your payment. Your jewelry will show up inside of a gift box that has been sealed inside of an envelope. Tracking is included in the price of shipping.

Upgrades are available on a case-to-case basis, and the rates can be specified upon request.

If your item has been delayed in transit, notify me as soon as possible so I can assist you in whatever way possible!
Additional policies and FAQs
If there is a topic that hasn't been covered in the above information, please let me know by way of convo or email! Gift wrapping is offered at no additional charge.