Gracie Chai


graciechai is taking a short break

Gracie Chai

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Gracie Chai


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Shop policies

Last updated on May 9, 2022
Hello there!
You can see more of my works at // graciechai on instagram // graciechaishop on FB

Accepted payment methods

Returns and exchanges
All sales are final, yet I want every purchase of yours to be one you love! If dress should be ill fitting, please contact me first and we will sort it out :)
Returns and refunds of products might be done based on a case-by-case scenario.
All orders will be accepted through Paypal only.
Should payment not be received within 3 days, orders will be cancelled.
Orders will be shipped within 2-3 weeks, otherwise stated so, upon receipt payment. Please exclude weekends and public holidays.

Customers are responsible for ensuring we have the correct address prior to shipping. Orders will be shipped to the shipping address supplied at the time of checkout and is not responsible for packages delivered to an incorrect address

>> International Orders <<
All orders will be shipped through SingPost via Registered Air-mail with tracking number. This will take roughly 10-20 working days from date of shipping.
* Parcel will be delivered to your doorstep and will require recipient's signature upon delivery.
* Tracking number will be updated in Etsy notification after shipping.
* Do check your Etsy notification for shipping number.
* There might be delays due to custom checks on incoming packages, depending on country of residence.

>> Local Orders <<
All orders will be shipped through SingPost via registered mail, and will take an estimate of 3-5 working days to arrive from date of posting.

Shipping price includes cost of packaging and shipping supplies.
Unfortunately, I cannot be held responsible for item(s) lost during shipping.

^ You will be able to check and trace your orders through:
Additional policies and FAQs
I do customs.
Please feel free to contact me :)