RAnnBaker

RAnnBaker

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GraciLou

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GraciLou

Reviews

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Quality 7 Shipping 14 Customer service 17

Shop policies

Last updated on February 3, 2011
Thanks so much for stopping in our store! We are greatly honored that you took the time to view our products!

Accepted payment methods

Paypal
Returns and exchanges
If you are unhappy for any reason please contact me and we will do all that we can to resolve the issue. We do not issue refunds.
Payment
Paypal is the preferred method. Orders are not processed until payment is received. If you choose to use and e-check as your method of payment we will not process the order until the check has cleared. Items not paid for after 3 days will be relisted. If for some reason you are not able to send payment please email or convo us so that we can discuss the delay.
Shipping
Ready made items are stated otherwise and will be shipped within 48 hours after receipt of payment. Quality takes time - delivery on all made to order item is 15 BUSINESS DAYS. This means you will receive your order within this allowed time (after receipt of payment). Orders are processed only AFTER receipt of payment. To ensure proper and timely delivery of items, I use USPS or UPS with Delivery Tracking Information. Although I provide the tracking number for all shipped items, I am not responsible for lost items once they are shipped out. However, you may purchase shipping insurance as an option. All deliveries are within USA only. Please send me an email if you are ordering from another country to get an international shipping quote.
Additional policies and FAQs
If you are interested in having a custom item made please convo me and we can talk about options.