Anonymous on Mar 23, 2013
Just as ordered & very well made. thank you again
Anonymous on Jan 12, 2013
Beautifully made basket and friendly, fast service- thank you!
Anonymous on Dec 19, 2012
I prefer to work with good quality 100% linen, cotton or the combination of this two, Oeko-Tex Standard 100 certificate, made by hungarian manufacturers. Other natural materials what I use: wood, leather, wool or silk.
Somethimes I combine a new fabric with a repurposed old one – in this way I can give a new life for a beautiful "death" one. If I'm reusing fabrics, these are carefully cleaned.
Accepted payment methods
CUSTOM ORDER ITEMS: please allow me 5-15 working days after received payment to make and ship your order. I always send a mail, when your order is dispatched. If you want them for a specific deadline, convo me, and I will let you know how soon I can make and ship.
All shipping will be handled by the Hungarian Postal Service Priority Mail. The estimated delivery time is about 3-5 working days to Europe and 8-10 working days to the USA, Canada, Australia or the rest of the world. (Because of different custom reasons the shipping to USA and Canada sometimes can takes much more longer.)
I ship to your Etsy address, so please keep it updated!
If you have special shipping instructions, please contact me before ordering so that the price can be adjusted.
I use recycled/re-used packaging materials. Items are wrapped before being boxed. I take great care with my packaging so your item stays clean, safe and in good condition, as well as brings you a bit of joy when you receive it. If you would like something gift wrapped, let me know.
Refunds and Exchanges
For items made to your custom order, all sales are final. (In the event that the item you receive is somehow flawed, or different than agreed upon, of course I will gladly make it right!)
All returns will be inspected and if defective will be available for a refund, store credit or new product. Exchanges and refunds are addressed case by case with buyer paying shipping fees in both directions. Please convo and I'll make a plan if you need another choice or refund.
Item must be in it's original condition; with no extra smells, perfumes, odors, markings, excessive wrinkling, etc for a return or exchange to be approved!
I make every effort to pack well and use safe delivery methods. Losses and damages in shipping are out of my control so I can't be held responsible for them.
Additional policies and FAQs
The buyer is responsible for any taxes or custom fees that might occur.
I love (positive) feedbacks! So if you are satisfied with your order please don't forget to give a feedback. However, if you are not, please, write me first about the problem and I'll do my best to solve it. Thank you!
All my bags, boxes, baskets and shoes are original Granatina designs. All rights reserved.
Kedves Magyar Látogató!
Bármilyen kérdésed van, kérlek, tedd fel levélben!