Michaela on Jun 7, 20225 out of 5 stars
Would highly recommend selling fast delivery
Lucy on Jan 9, 20225 out of 5 stars
Ordered this for my dad for his birthday and he loved it!
Audrey on Dec 11, 20215 out of 5 stars
Perfect my husband will love this. His Dad was a Tug man on the Themes & it's difficult to find gifts like this.
werrens on Dec 4, 20215 out of 5 stars
Nice design, prompt delivery. Thank you.
Diane on Nov 27, 20215 out of 5 stars
i bought this cup as a secret santa gift , its perfect , good quality & quick delivery , there was a minor issue on my part but Rachel was very helpful . would highly recommend this company x
Amy on Nov 18, 20215 out of 5 stars
Great product! Fast shipping! Well packaged! Will shop here again!
Penny on Nov 18, 20215 out of 5 stars
Excellent , arrived very well packed and very quickly .
Follow your dreams
After being told about Etsy by a friend I decided to open a shop, and follow my dreams of having my own business.
I love drawing and seeing my work on products for people to apreciate.
So here is Granville Studio hope you enjoy shopping with us.
After studying Art at university stuck in a dead end job, I have decided to follow my dream selling my artwork for others to enjoy. Happy days buying and selling to all.
An outstanding artist living in picturesque county durham.
Accepted payment methods
Returns and exchanges
I gladly accept returns, exchanges, and cancellations
The following items can't be returned or exchanged
- Custom or personalized orders
- Perishable products (like food or flowers)
- Digital downloads
- Intimate items (for health/hygiene reasons)
Returns and exchange details
If the item is returned in its original condition, the price of item will be refunded.
Please understand that you might have to pay for the return shipping.
If paying by debit or credit card, and you do not have a PayPal account - select the 'Pay Now' button when you go through the checkout and select the option to pay with a debit or credit card without having to sign up for an account.
All items shipped within 1-3 days of payment being recieved
The Buyer is responsible for any VAT, Customs fees, Taxes, and any charges imposed by their destination country
Internationally, I use Signed for services of the Royal Mail. Signature required on delivery.
I send greetings cards, keyrings and fridge magnets via normal post.
Please be aware that if your a international customer products take a little longer to arrive - but you should receive it within 1-5 weeks of your order.
All postage prices include protective packaging costs, so your purchase arrives secure and undamaged.
Additional policies and FAQs
Information I Collect
To fulfil your order, you must provide me with certain information (which you authorised Etsy to provide to me), such as your name, email address, postal address, payment information, and the details of the product that you’re ordering. You may also choose to provide me with additional personal information (for a custom order), if you contact me directly.
Why I Need Your Information and How I Use It
I rely on a number of legal bases to collect, use, and share your information, including:
as needed to provide my services, such as when I use your information to fulfil your order, to settle disputes, or to provide customer support;
when you have provided your affirmative consent, which you may revoke at any time, such as by signing up for my mailing list;
if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law; and
Information Sharing and Disclosure
Information about my customers is important to my business. I share your personal information for very limited reasons and in limited circumstances, as follows:
Service providers. I engage certain trusted third parties to perform functions and provide services to my shop, such as delivery companies. I will share your personal information with these third parties, but only to the extent necessary to perform these services.
Business transfers. If I sell or merge my business, I may disclose your information as part of that transaction, only to the extent permitted by law.
Compliance with laws. I may collect, use, retain, and share your information if I have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce my agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of my customers, or others.
Transfers of Personal Information Outside the EU
I may store and process your information through third-party hosting services in the US and other jurisdictions. As a result, I may transfer your personal information to a jurisdiction with different data protection and government surveillance laws than your jurisdiction. If I am deemed to transfer information about you outside of the EU, I rely on Privacy Shield as the legal basis for the transfer, as Google Cloud is Privacy Shield certified.
If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. I describe these rights below:
Access. You may have the right to access and receive a copy of the personal information I hold about you by contacting me using the contact information below.
Change, restrict, delete. You may also have rights to change, restrict my use of, or delete your personal information. Absent exceptional circumstances (like where I am required to store data for legal reasons) I will generally delete your personal information upon request.
Object. You can object to (i) my processing of some of your information based on my legitimate interests and (ii) receiving marketing messages from me after providing your express consent to receive them. In such cases, I will delete your personal information unless I have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.
Complain. If you reside in the EU and wish to raise a concern about my use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.
How to Contact Me
For purposes of EU data protection law, I, Rachel Owston, am the data controller of your personal information. If you have any questions or concerns, you may contact me at granvillestudio [!at] hotmail.co.uk. Alternately, you may mail me at:
Rachel Owston 18 May Street, South Shields NE33 3AJ