Find us in Discover Retail at Royal Quays North Shields

South Shields, United Kingdom

Top shop for gifts.

Buyers bought gifts from this shop and gave them 5-star reviews!

Granvillestudio is taking a short break

Rachel Owston

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Rachel Owston


Average item review
5 out of 5 stars
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About Granvillestudio

Sales 443
On Etsy since 2015

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Follow your dreams

After being told about Etsy by a friend I decided to open a shop, and follow my dreams of having my own business.

I love drawing and seeing my work on products for people to apreciate.

So here is Granville Studio hope you enjoy shopping with us.

Shop members

  • Rachel Owston

    Owner, Artist

    After studying Art at university stuck in a dead end job, I have decided to follow my dream selling my artwork for others to enjoy. Happy days buying and selling to all.

  • Judith Owston


    An outstanding artist living in picturesque county durham.

Shop policies

Last updated on May 9, 2022
Pictures and Gifts to make people smile and feel loved.

Accepted payment methods

Paypal Visa Mastercard American Express Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns, exchanges, and cancellations
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
Request a cancellation within: 12 hours of purchase
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
Questions about your order?
Please if you have any problems with your order.
Returns and exchange details
Refunds will only be done if the item has been grossly misrepresented.

If the item is returned in its original condition, the price of item will be refunded.
Please understand that you might have to pay for the return shipping.
I accept payment through PayPal, either direct from a PayPal account, or using their debit/credit card services.

If paying by debit or credit card, and you do not have a PayPal account - select the 'Pay Now' button when you go through the checkout and select the option to pay with a debit or credit card without having to sign up for an account.

All items shipped within 1-3 days of payment being recieved

The Buyer is responsible for any VAT, Customs fees, Taxes, and any charges imposed by their destination country
In the UK, I use Royal Mail Signed For™ 2nd Class, as they aim to deliver your letter or parcel in two to three working days. This service requires a signature from the receiver.

Internationally, I use Signed for services of the Royal Mail. Signature required on delivery.

I send greetings cards, keyrings and fridge magnets via normal post.

Please be aware that if your a international customer products take a little longer to arrive - but you should receive it within 1-5 weeks of your order.

All postage prices include protective packaging costs, so your purchase arrives secure and undamaged.
Additional policies and FAQs
Commisions taken for pet portraits
This Privacy Policy describes how and when I collect, use, and share information when you purchase an item from me, contact me, or otherwise use my services through or its related sites and services.

This Privacy Policy does not apply to the practices of third parties that I do not own or control, including Etsy or any third party services you access through Etsy. You can reference the Etsy Privacy Policy to learn more about its privacy practices.

Information I Collect

To fulfil your order, you must provide me with certain information (which you authorised Etsy to provide to me), such as your name, email address, postal address, payment information, and the details of the product that you’re ordering. You may also choose to provide me with additional personal information (for a custom order), if you contact me directly.

Why I Need Your Information and How I Use It

I rely on a number of legal bases to collect, use, and share your information, including:
as needed to provide my services, such as when I use your information to fulfil your order, to settle disputes, or to provide customer support;
when you have provided your affirmative consent, which you may revoke at any time, such as by signing up for my mailing list;
if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law; and
as necessary for the purpose of my legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as 1) providing and improving my services. I use your information to provide the services you requested and in my legitimate interest to improve my services; and 2) Compliance with the Etsy Seller Policy and Terms of Use. I use your information as necessary to comply with my obligations under the Etsy Seller Policy and Terms of Use.

Information Sharing and Disclosure

Information about my customers is important to my business. I share your personal information for very limited reasons and in limited circumstances, as follows:

Etsy. I share information with Etsy as necessary to provide you my services and comply with my obligations under both the Etsy Seller Policy and Etsy Terms of Use.
Service providers. I engage certain trusted third parties to perform functions and provide services to my shop, such as delivery companies. I will share your personal information with these third parties, but only to the extent necessary to perform these services.
Business transfers. If I sell or merge my business, I may disclose your information as part of that transaction, only to the extent permitted by law.
Compliance with laws. I may collect, use, retain, and share your information if I have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce my agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of my customers, or others.

Data Retention

I retain your personal information only for as long as necessary to provide you with my services and as described in my Privacy Policy. However, I may also be required to retain this information to comply with my legal and regulatory obligations, to resolve disputes, and to enforce my agreements. I generally keep your data for the following time period: 4 years.

Transfers of Personal Information Outside the EU

I may store and process your information through third-party hosting services in the US and other jurisdictions. As a result, I may transfer your personal information to a jurisdiction with different data protection and government surveillance laws than your jurisdiction. If I am deemed to transfer information about you outside of the EU, I rely on Privacy Shield as the legal basis for the transfer, as Google Cloud is Privacy Shield certified.

Your Rights

If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. I describe these rights below:

Access. You may have the right to access and receive a copy of the personal information I hold about you by contacting me using the contact information below.
Change, restrict, delete. You may also have rights to change, restrict my use of, or delete your personal information. Absent exceptional circumstances (like where I am required to store data for legal reasons) I will generally delete your personal information upon request.
Object. You can object to (i) my processing of some of your information based on my legitimate interests and (ii) receiving marketing messages from me after providing your express consent to receive them. In such cases, I will delete your personal information unless I have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.
Complain. If you reside in the EU and wish to raise a concern about my use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.

How to Contact Me

For purposes of EU data protection law, I, Rachel Owston, am the data controller of your personal information. If you have any questions or concerns, you may contact me at granvillestudio [!at] Alternately, you may mail me at:

Rachel Owston 18 May Street, South Shields NE33 3AJ