The size or dimensions of all items are in the description section of the listing. We often list in both inches and millimeters. On most listings, especially charms and pendants, we also include a coin chart with each coin's dimensions for easy comparison. We provide close up images to show detail. These images are not actual size. Please refer to the dimensions in each listing to determine actual size.

JEWELRY CARE: All jewelry will feel the effects of improper care. You should remove jewelry before any type of bathing or water activity.
1. Sterling Silver and other metals will turn darker due to exposure to water, air, chlorine, salt air, oils from your body, perfume, lotions, sulphur, cleaning chemicals, etc.
2. Pieces labeled ‘Anti-Tarnish’ only means it will take longer to oxidize. It either is coated with a clear/satin finish polymer or a non toxic hypo allergenic plating.
3. CLEANING: NEVER USE ANY TYPE OF PASTE. They often contain damaging grit compounds. Most pieces will respond nicely to a quick rub with a treated silver polishing cloth, available in our shop. For more complex pieces a quick liquid silver dip works well.

Many of our items, shell and shark tooth jewelry and loose sharks teeth, jewelry hang tags, parts, findings, and supplies are available in wholesale lots. Please check BOTH our regular categories and Wholesale Lots category for quantities, 1 dozen and up, with discounted prices. Search the word Wholesale in our store to see all. The more you buy, the more you save.

Some items can be customized and some can't. Always feel free to ask. We'll answer quickly and let you know if we can accommodate your request.

PLEASE NOTE, IF YOU CHOOSE FIRST CLASS INTERNATIONAL SHIPPING, IT WILL BE MUCH SLOWER THAN PRIORITY, AND CAN BE UP TO 30 DAYS. We do ship to many countries via First Class International to select countries where door to door tracking is available. However, on any order over $49.00US, we will only ship via International Priority Mail, not First Class. Please select the International Priority Mail option if your total order is $49.00 or more, or it will not be shipped without additional payment. If your country does not provide delivery tracking, you will only see the Priority Mail International price for shipping. Your country MAY charge import taxes on your order. Any import fees are the buyer's responsibility.

At this time, we do not do custom engraving, stamping, or similar personalization.

We process and ship fast. Check your address before checking out. Please note that we ship Monday through Friday. Your order will likely ship same day if it is processed and paid before 12 noon Eastern time. We do state 1 day shipping, which means it can be shipped on the next business day, especially if received after 12 noon. We only ship on Saturdays during the holiday season - mid November through Christmas. If your order needs to be received in a rush, we offer faster shipping options at checkout. The only Guaranteed shipping service is UPS or USPS Priority Mail Express. Any other delivery time stated (first class and priority) are only estimates and we have no control over it.

To return an item, you must first contact us within 14 days of receipt via the Etsy message system. Please message through your order page, or provide your order #. Do not contact us by regular email or telephone for returns. We need to be able to access the order info. This is the easiest way to do it.

You will be provided with a Return Authorization # to put on the outside of your package. Returns without prior authorization will be subject to a 20% restocking charge.

Please note that the buyer is responsible for return shipping except if the reason for return is our error. On any items with free shipping, please realize that shipping does cost us a portion of your payment. We will deduct our original cost of shipping from your refund.

We ship most items in a simple plastic bag in well padded boxes or padded envelopes. We do not package items in gift boxes. We do offer gift boxes available as an add on purchase for $2.00 Why?
Many Etsy sellers do pack their items in gift boxes, some pretty fancy. Trust me, you're paying for that. As we are generally a supplier with many buyers who use our items as components in their own creations, packaging in this way would be a waste and add cost to all items. Also, if buying for your own use, why add the cost of a gift box you're not going to use? If you're sending your item(s) as a gift and make a note of it, we'll leave out paperwork, and happily add a little gift message tag if you wish. Just let us know what you'd like to say.

Please be aware that Sterling Silver Items are priced by weight. This is standard in the industry. So, charms, chains, earrings, etc that look alike may not be the same weight, even if they appear to be the same size.