Gray Flannel Design

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Shop policies

Last updated on April 29, 2022

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Hello and Welcome, thank you for stopping by...

I love to make and collect all sorts of different things. It's hard for me to choose a favorite, so you never know what you may find here, but it could be anything from handmade jewelry, art, supplies or vintage finds.

If you see an item I've already sold in the shop or on my blog that strikes your fancy, email or convo me to see if it can be recreated or found for you.

Find me here...
Twitter: GrayFlannel
Email me: grayflanneldesign @ to be added to my mailing list for private sales, giveaways and the latest scoop!

Don't worry, I hate spam as much (or more than) you do and respect your privacy. I do not spam or share any of your information.

Accepted payment methods

Returns and exchanges
I want you to be happy with your purchase.

If you do have any concerns or questions about your order, please let me know within 7 days of receipt. Returns/exchanges must be preapproved.

Orders will be shipped to the address listed on your PayPal account. If you'd like your order shipped as a gift, please add the receipient to your PayPal shipping addresses. Not responsible for errors on the part of the buyer, such as errors in the shipping address provided.

**Please be sure all shipping information is correct and updated. Thank you.**

Note on vintage/antiques: All items are sold in “as is” condition.
Vintage items are just that - vintage and/or antiques - which means they are old. They may have minor paint chips, markings, etc, but this is what (in my opinion) helps to give them character and makes them unique.

I try to offer the most lovingly used (or unused) of items and do my best to describe each piece as well as I can. However, I cannot claim to be an expert on vintage or antiques, nor always notice every little detail. If you have questions, need more information or would like additional photos, please ask before purchase. I’m more than happy to help and I’d rather you have what you need to make an informed purchase before you buy something.
Payments are accepted by major credit cards and PayPal. You do not need a PayPal account to pay by credit card.

If you're new to Etsy, here's a link to make your checkout process easy:

Feel free to contact me if you have any questions or need help with check out.

Items are shipped after payment has cleared. Unless other arrangements have been made, if a payment has not been received within 3 days, your order may be subject to cancellation.
**Please contact me for a quote prior to checking out for exact shipping costs**
Due to recent rate changes USPS as of January 2011, the shipping prices stated may be undercharged or overcharged due to your location.

If I don’t hear from you before your order placed, I may need to contact you for additional postage. This may be paid on a separate invoice. Or you may cancel the sale for a full refund.

Similarly, you will also hear from me if you have been overcharged and will be happy to credit the difference to your account.

I apologize for any inconvenience this may cause in advance, but I want shipping to be fair and feel this is necessary until new shipping rates can be adjusted through this transition.

Your order is important to me. I do my best to have it in your hands as quickly as possible. I ship as soon as the payment clears, Monday-Friday, some weekends, excluding holidays, by USPS.

If you'd like your purchase shipped by another carrier, method (ie. overnight, insured, etc.) convo me for a quote and to make arrangements. Not responsible for lost/damaged packages if not insured.

International shipping: I DO ship internationally. Each countries individual laws for imports must be upheld. Buyer is responsible for any additional fees for customs, etc. International packages may take 2-4 weeks to arrive.
Additional policies and FAQs
* All designs, images, creations, etc. are under copyright of GFD/LR and may not be reproduced, used or copied in any way without express written consent. Purchases do not transfer artist's rights.