grazhina

New England Miniatures Atelier

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grazhina kayhart

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grazhina kayhart

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Shop policies

Last updated on May 10, 2022

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Although all items have been made as one of a kind, I can make duplicates as long as the materials I need are available. If you'd like 2 or more of any item, please contact me and I'll try to fulfill your request.

Accepted payment methods

Paypal
Returns and exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
Returns and exchange details
If your Etsy purchased items arrives damaged, I will replace it if possible, or refund your purchase price. Please contact me for details on how to return your item.
Payment
I accept payments through Paypal. You don't need to have a Paypal account, you can make a purchase using your credit card. Paypal will process your payment.
Shipping
Items are shipped US Priority mail. In most cases, if I receive your order by 1:00PM US Eastern time, your package will be shipped that afternoon.