Announcement    Hello!

Attention my Canadian customers! The Post strikes are over, However, there may still be delays until early 2019 due to mail back up.


TURN AROUND TIME:
Please remember that orders are made when ordered. This can take 3-5 days BEFORE shipping.... all shipping in the USA is Priority Mail 2-3 business days, and all International orders are shipped First Class Mail unless you request a Priority Mail or Global Mail upgrade

ADDRESSES:
Please ensure that your mailing address is correct and complete at time of checkout. I cannot change your address afterwards by request via message. I do not replace or refund packages sent to the wrong address due to customer's error. If the address I receive from you appears to be incomplete, I will contact you asking for shipping address confirmation. Your order will not ship until I receive a valid address.

CUSTOM PAINT:
I am not set up for making custom designed horns at this time, so outside of painting the horns in the shop any way you desire, I have to turn you down for custom design horns. I do apologize for the inconvenience

FREE ITEMS FOR EXPOSURE:
I will not send free items for exposure. If you inquire about items to borrow or simply want them free to send me pictures of you with said items for exposure, I will not return your conversation.

SHIPPING:
ALL orders now ship via Etsy's system .... this means your order will ship to the address on Etsy, NOT PAYPAL.... please be certain your address is correct as I am not liable for an incorrect address. I an item is returned to me due to a wrong address, and you still want the item, you are responsible for a new shipping fee.

I mainly ship Priority Domestic and First Class International. If you need faster shipping, please ask me about Priority Mail International or Global Express shipping options BEFORE ordering

USA Orders:Tracking is included for all packages in the United States, but I always recommend you get an insurance upgrade for your peace of mind- Please note, If insurance is not purchased, I cannot be held accountable for any damages or losses that occur during shipping.

International Orders: I ship First Class Mail for all packages. However, it can be a 2-6 week wait on delivery depending on Customs in your specific Country. It is generally only a 4 week wait. A Customs Number is sent to you if you have an International order, but remember after it leaves the US it is very difficult to track unless you upgrade your shipping to Priority Mail Express International.


ORDERING:
Please read my listing description and sizing before purchasing and be sure to check all your measurements. I cannot accept returns on headpieces, hairpieces or handmade clothing due to Health laws.. It is always best to contact me with any questions you have before purchasing.

VOLUME ORDERS:
Volume orders ( orders over 10 sets of one item) are to be paid within 3 days of invoice made, or order will be cancelled. There is a 10% discount on the TOTAL order BEFORE shipping costs calculated. Any terminations requested during the making of the custom order, will result in a 10% of total order restock fee.



REFUNDS:
Due to state health law, I cannot accept returns on any head wear (i.e., horns headpieces, etc.) unless defective or broken upon delivery. If you order an item, and decide you do not want the item after I have shipped it already, when item is returned to me, you will receive a refund of the amount of item only, minus shipping.



Exchanges are on non- head wear items only. Please contact me immediately if there is a problem or issue with your order. A solution will be found.