I put in a lot of heart and thought in the items I make. I strive to meet a very high standard of quality as well as ethic. I hope it shows forth in my work. I have 100% positive feedback and customer satisfaction at OpenHandCreations and I promise that same diligence and hard work will be applied here as well :)
Thank you for taking the time to check out my store!
Love and Peace,
Accepted payment methods
Returns and exchanges
If an item is damaged during delivery, I will make every effort to replace the item(s) within a reasonable time or full refund will be made at buyer's request.
Once items shipped are tracked as delivered, it is the buyer's responsibility to locate the package. I will do everything on my end to help locate as well but generally it is most helpful on the buyers end to contact USPS or local delivery office.
Custom orders require up front payment and are usually not eligible for refund due to cancellation from the buyer or dissatisfaction. I always send photos before shipping custom orders for your approval.
I will work with you on any problem. Please feel free to contact me anytime!
Taxes will be collected for MA residents.
I usually ship very quickly. If for some reason you need to cancel your item, please do so. However if the item has already shipped delivery must be received and returned (return postage buyer responsibility) before refund will be processed (minus original shipping charge).
No cancellations on custom orders once I start making the items or if special materials have been purchased for the making of custom items.
I can not guarantee delivery by a certain date. I can only promise to ship within the time frame specified on the listing. I have no control over USPS.
Please convo me if expedited shipping is required.
Additional policies and FAQs
I stand behind all my work...
if you are unhappy (or happy) with your purchase(s), please let me know!