greenvillagesoapco

Craftsbury Common, Vermont On Etsy since 2013

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greenvillagesoapco

Craftsbury Common, Vermont | 1,097 Sales

Shop owner

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    Liz

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    Liz

    Reviews

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    quality 4 shipping 38 customer service 18

    Shop policies

    Last updated on January 20, 2018
    Hello and welcome! We hope that you will enjoy your shopping experience with us at Green Village SOap Co. All of our work is created by my husband or myself. Me, being the soap maker and he, the wood worker. All of our wares are handmade with love and created from a desire to construct responsibly made creations that save resources rather than waste them. We support the use of renewable, recycled and recyclable resources. We believe that what you put on your body is just as important as what you put in your body. For soap making we use living plant resources; therapeutic essential oils that stimulate the senses and herbs from my garden when possible that have therapeutic effects. Surrounding yourself with natural things is important to our family. As Shakespeare said,"One touch of nature makes the whole world kin."

    Accepted payment methods

    Paypal Mastercard Visa American Express Discover Giftcard
    Accepts Etsy Gift Cards and Etsy Credits
    Returns and exchanges
    I gladly accept returns and exchanges
    Contact me within: 14 days of delivery
    Ship items back within: 30 days of delivery
    I don't accept cancellations
    But please contact me if you have any problems with your order.
    The following items can't be returned or exchanged
    Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
    • Custom or personalized orders
    • Perishable products (like food or flowers)
    • Digital downloads
    • Intimate items (for health/hygiene reasons)
    Returns and exchange details
    Our goal is to make you 100% satisfied with outstanding craftsmanship and communication.
    For soaps: All soaps are tested on friends and family so we get the best feedback possible, however everyone's body is different. If for some reason you are NOT happy with your purchase , please contact me as soon as possible. Due to the nature of the product, I cannot accept exchanges, but I am sure we can work out an arrangement that will please you.
    For wood: If you are dissatisfied with your order please let us know so we can try to make you happy. 

If you still want to return your item we will give you a return authorization number. Just ship back to us (at your expense) and we will refund you the purchase price less original shipping fees. Returns authorizations must be requested within 3 days of delivery confirmation. 

No returns on custom or personalized items as we are unable to re-stock items into inventory...SORRY!
    Payment
    We accept credit card payment via Etsy's Direct Checkout as well as PayPal.
    Shipping
    We are happy to ship internationally, though please be aware that, as the buyer, you are responsible for any international customs charges that may incur. If international shipping is not listed as an option on a particular listing, please contact me for an estimate.


    With the exception of holidays and announced vacations (which will always be noted in the shop header as well as in the message to buyer), we try to ship within 3 business days of payment. Orders placed after 12pm Friday will ship the following Monday.

    We ship in clean recycled boxes with recycled materials when possible because it's better for the environment.
    Shipping costs are estimated using a scale and the USPS shipping calculator. We factor in packing materials and the post office drive when estimating our shipping costs.
    Please remember that in addition to USPS shipping costs rising, a large number of items in our shop are quite heavy as well as highly breakable, and unfortunately shipping costs are just going to be higher for these items.