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Shop policies
Etsy automatically translates most text on the site to your preferred language.
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Accepted payment methods
Returns & exchanges
Payment
If paying by PAYPAL please NOTE:
Etsy's letter to the buyer confirms a sale; notifies the seller of the sale, and also removes the item/s from the sellers stock on line. It does not confirm that the sale has been finalized. Etsy's final CHECKOUT PAGE should bring the buyer to PayPal. Until the buyer verifies the purchase in PayPal - and PayPal notifies the seller that the purchase has been paid for, the shipment is held.
If you are not sure that you completed your order, go to “Your Etsy”(first page)and in the upper-left corner click Purchases, find the invoice that is in question; click (view). If there is a extra-large green-check-mark the order was finalized, if there is not, click the PayPal button provided and verify order. PayPal will then send the seller an e-mail confirming the payment, and the order will be shipped.
CUSTOM ORDERS:
If you request a custom order we will keep you fully informed of its progress and you will be sent photo's of the completed item to ensure it meets with your request before it is listed as reserved. We ask that you also keep us informed if for some reason you are unable to pay at that stage.
Shipping
PayPal payments will be shipped within 1-2 days of the payment.
Cheque/check or bank transfer will be shipped as soon the the payment clears - usually 7-10 days.
Money/postal orders - as soon as we get it we can ship.
SHIPPING COSTS:
We use Airmail as it's fast and the most cost effective way of getting your purchase to you quickly. Delivery times are 3-5 working days to practically anywhere. We combine items whenever possible to keep shipping costs down.
Please note that the buyer is responsible for paying any customs charges/duties.
Additional policies and FAQs
We are happy to discuss custom orders for you.
Thanks for visiting us.