GretaOtoDesign

Objects in changing - Italian handicraft and design

63,015 Sales | 4.5 out of 5 stars

Buyers are raving!

This shop got multiple 5-star reviews in the past 7 days.

Announcement    NEW SHIPPING TIME FOR UNITED STATES
We recently changed our shipping methods to avoid delays and to guarantee shipping on time to our US customers. New standard shipping time for UNITED STATES customers is 2-6 business days according to the zone. New shipping time includes orders starting by today 2nd of November 2021.


Any requests are welcome! If you need more information or assistance, do not hesitate to contact me via ETSY MESSAGE I'll be happy to answer as soon as possible and to help you at my best.

Announcement

Last updated on Nov 24, 2021

NEW SHIPPING TIME FOR UNITED STATES
We recently changed our shipping methods to avoid delays and to guarantee shipping on time to our US customers. New standard shipping time for UNITED STATES customers is 2-6 business days according to the zone. New shipping time includes orders starting by today 2nd of November 2021.


Any requests are welcome! If you need more information or assistance, do not hesitate to contact me via ETSY MESSAGE I'll be happy to answer as soon as possible and to help you at my best.

Items

63015 Sales
 

All Items

Greta Oto

Contact shop owner

Greta Oto

Reviews

Average item review
4.5 out of 5 stars
(8015)
See reviews that mention:
Quality 1114 Shipping 1326 Customer service 436

About GretaOtoDesign

Sales 63,015
On Etsy since 2014
Video summary: Docking Station by Greta Oto Design

Greta Oto Design | Custom Wooden Gifts and Handmade Products | We ❤ Making Things just for YOU!

Greta Oto Design is an Italian project that was born in 2014 through the collaboration between two craftmen and a graphic designer. Our idea was to lead people to see things from a different point of view, not just possessing objects but 'living' them. We decided to combine our knowledge and transform our passions into a full-time job. As a dream, in a short time our project was launched and we started selling our creations all over the world.

All our products are the result of the careful research for the right materials and their manufacturing. Everything in our shop is handmade, for this reason each piece is unique. Our ethical choice is to use only local and European woods, you can find the European Walnut and other local wood types available in our shop.

The satisfaction of our customers is always at the first place, for this reason we want to offer only high quality products and professional customer service.
We love making things for our customers and we hope we can create something special for you!

Shop members

  • Greta Oto Design

    Owner, Customer Service, Maker

  • Gianmarco

    Assistant, Customer Service, Shipper

  • Annalisa

    Maker, Assistant

  • Giulio

    Maker, Curator

  • Stefano

    Marketer, Assistant, Owner

Shop policies

More information

Last updated on Nov 26, 2021
Frequently asked questions
What shipping methods are available for USA?

- STANDARD SHIPPING
Carrier: USPS (First Class)
Delivery time: approximately 2-6 business days for USA

- EXPRESS SHIPPING
Carrier: UPS
Delivery time: 1-2 business days

(last update November 24th, 2021)

What do you mean with "Business days"?

Business days are intended from Monday to Friday.
Weekend, holidays, day of shipping and delivery are excluded.

What to do if my order is delayed (standard shipping)?

Refund of SHIPPING COSTS is guaranteed if your order doesn't come within the ETA + 7 BUSINESS DAYS.

FULL REFUND is guaranteed if your order doesn't come within 40 BUSINESS DAYS after shipping.

I live in USA, where do you ship from?

Shipments for United States are made from NEW JERSEY with our USPS certificated shipping partner via First Class or Priority Mail services.

If you choose express shipping, I will send your order with UPS express courier.

Scoll up this page to see shipping and delivery times.

I live in USA, do I have to pay customs duties?

No! Up to USD 800,00 there are no duty and taxes in United States.

Does the postal service work regularly during COVID-19 emergency?

We recently changed our shipping methods to avoid delays and to guarantee shipping on time, however the restrictive measures taken by the Governments and the general situation around the world as a result of SARS-Cov2 (also known as Covid-19), have seriously impacted the postal operations.
The postal services continue with their efforts to maintain transport wherever possible but there is still a possibility that, due to the force majeure situation, the delivery of international and national mail will be delayed.

Custom and personalized orders

It is possible to request the personalization for some of my items, just contact me through etsy message.

Please keep in mind that because of the nature of handmade items, each product is different. I try to represent all product at best, anyways due to the surface of the wood and the monitor setting, it is possible that the colors of engraving and wood slightly vary.

Wholesale availability

All requests are welcome!
If you need more information on wholesale, do not hesitate to contact me via ETSY MESSAGE I'll be happy to answer as soon as possible.

What shipping methods are available for Europe?

- STANDARD SHIPPING
Carrier: Postal Service
Delivery time: approximately 10 business days
NO tracking info available

- EXPRESS SHIPPING
Carrier: UPS
Delivery time: 1-2 business days