GroovyDogCoolCat

Information We Collect

To fulfill your order, you must provide us with certain information (which you authorized Etsy to provide to me), such as your name, email address, postal address, payment information, and the product details you’re ordering. You may also provide me with additional personal information (for a custom order, for example), if you contact me directly.

Why We Need Your Information and How We Use It

We rely on several legal bases to collect, use, and share your information, including:

as needed to provide our services, such as when we use your information to fulfill your order, settle disputes, or provide customer support
when you have provided your affirmative consent, which you may revoke at any time, such as by signing up for our mailing list
if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law
as necessary for the purpose of our legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as
Providing and improving our services. We use your information to provide the services you requested and in our legitimate interest to improve our services
Compliance with the Etsy Seller Policy and Terms of Use. We use your information as necessary to comply with our obligations under the Etsy Seller Policy and Terms of Use.

Information Sharing and Disclosure

Information about our customers is important to our business. We share your personal information for very limited reasons and in limited circumstances, as follows:

Etsy: We share information with Etsy as necessary to provide you with our services and comply with our obligations under both the Etsy Seller Policy and Etsy Terms of Use.
Service Providers: We engage certain trusted third parties to perform functions and provide services to our shop, such as product manufacturers and delivery companies. We will share your personal information with these third parties, but only to the extent necessary to perform these services.
Business Transfers: If we sell or merge our business, we may disclose your information as part of that transaction, but only to the extent permitted by law.
Compliance with Laws: We may collect, use, retain, and share your information if we have a good faith belief that it is reasonably necessary to:
respond to legal process or to government requests
enforce our agreements, terms, and policies
prevent, investigate, and address fraud and other illegal activity, security, or technical issues
protect the rights, property, and safety of our customers or others.

Data Retention

We retain your personal information only for as long as necessary to provide you with our services as described in this Privacy Policy. However, we may also be required to retain this information to comply with legal and regulatory obligations, to resolve disputes, and to enforce our agreements. We generally keep your data for four years.

Your Rights

If you reside in certain territories, including the EU, you have several rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases as described below:

Access: You may have the right to access and receive a copy of the personal information we hold about you by contacting us using the contact information below.
Change, restrict, delete: You may also have the right to change, restrict our use of, or delete your personal information. Absent exceptional circumstances (like where we must store data for legal reasons), we will generally delete your personal information upon request.
Object: You can object to
our processing of some of your information based on our legitimate interests
in receiving marketing messages from us after providing your express consent not to receive them. In such cases, we will delete your personal information unless we have compelling and legitimate grounds to continue using it or if it is needed for legal reasons.
Complain. If you reside in the EU and wish to raise a concern about our use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.


How to Contact Us

For purposes of EU data protection law, we, the owners and operators of Emporium Esoterika based in the United States of America, are the data controllers of your personal information. If you have any questions or concerns, you may contact us at OneGroovyDog@gmail.com.