grrrlspells

IG @grrrlspells. Spoopy queer art & accessories 💀🌈

Buyers are raving!

This shop got multiple 5-star reviews in the past 7 days.

Announcement    *PLEASE PLEASE PLEASE READ OUR FAQ BEFORE SENDING MESSAGES. Thank you!*

THERE IS NO TRACKING FOR ORDERS UNLESS REQUESTED FOR. Please message me for tracking & faster shipping options!

*PANDEMIC NOTICE* ALL ORDERS WILL TAKE UP TO 2 WEEKS TO SHIP as I am trying to reduce the amount of times I go outside for shipping and getting supplies! The date your order will be shipped by is stated in your order receipt.

Please expect orders to take longer than usual to arrive once they have been shipped. Due to the pandemic and holiday season, postal services are overwhelmed right now and there might be delays. Please refer to our FAQ for more information on delivery times.

Your patience and understanding right now will be greatly appreciated!

Queer goth art & accessories 🌈👻. Queer non-binary & POC owned.
Be sure to follow us on IG @grrrlspells !

Announcement

Last updated on May 28, 2021

*PLEASE PLEASE PLEASE READ OUR FAQ BEFORE SENDING MESSAGES. Thank you!*

THERE IS NO TRACKING FOR ORDERS UNLESS REQUESTED FOR. Please message me for tracking & faster shipping options!

*PANDEMIC NOTICE* ALL ORDERS WILL TAKE UP TO 2 WEEKS TO SHIP as I am trying to reduce the amount of times I go outside for shipping and getting supplies! The date your order will be shipped by is stated in your order receipt.

Please expect orders to take longer than usual to arrive once they have been shipped. Due to the pandemic and holiday season, postal services are overwhelmed right now and there might be delays. Please refer to our FAQ for more information on delivery times.

Your patience and understanding right now will be greatly appreciated!

Queer goth art & accessories 🌈👻. Queer non-binary & POC owned.
Be sure to follow us on IG @grrrlspells !

Items

 

All Items

GRRRL Spells

Contact shop owner

GRRRL Spells

Reviews

Average item review
5 out of 5 stars
(2916)
See reviews that mention:
Quality 468 Shipping 211 Customer service 99

About grrrlspells

Sales 14,202
On Etsy since 2017

Shop policies

More information

Last updated on Jul 3, 2021
Frequently asked questions
Is there a tracking number for my order?

Regular shipping method does NOT come with a tracking number or any tracking method from my end either. However, you can send us a message if you'd like shipping with tracking and faster shipping, and we will get back to you with the available options! Please message me ASAP if you need something to arrive by a certain date! Do not add a note in your order about tracking as I will not see it in time, please send a DM instead.

UPDATE APRIL 2020:
Unfortunately due to the pandemic the post can no longer guarantee delivery times even with tracking, so please keep that in mind and thank you for your patience.

How long will it take for my order to arrive?

All items take up to 2 weeks to be shipped as I reduce the times I go out. Please expect items to take longer than usual to arrive once they have been shipped.

Please note that I am unfortunately not in control of arrival times! Orders now take anywhere between 1-2 weeks within Canada and 2-5 weeks for US, and even up to 2 months for international orders due to the pandemic. Postal services are overwhelmed right now and they are delayed and unpredictable.

Please note the individual shipping times on your order item, it should say the estimated shipping times in the product page, and it should say the exact date it will be shipped by in your order confirmation/receipt. You will get a shipping confirmation email once it has been shipped.

My order did not arrive within the estimated timeframe and seems lost, what do I do?

Please send me a message if you still haven't received your order after a month from shipped, and we will work something out! Please allow 1-2 days for a response, and please do not open a case on Etsy just because I didn't get back to you immediately as I am the only person managing this business and can be very busy.

**PLEASE NOTE** that I am not responsible or in control of mail delivery, and packages unfortunately do get lost sometimes and it is out of my control. If you want to guarantee delivery, please message me to purchase shipping with tracking for your order.

If your order was already sent to a wrong address that was given, you will have to place a new order with the new address as it costs a lot of money to reship new items.

The items I ordered were broken or was damaged in post, what do I do?

Please message me here about it ASAP and I will get a new one out to you! The post people can unfortunately be extra rough sometimes. It would be greatly appreciated to let me know so I can work things out before leaving a review.

NOTICE - Lost mail & wrong addresses

Please ensure that you have the correct address given when placing your order. We've gotten plenty of orders with the wrong address in the past because Etsy automatically saves old addresses, so please double check you have the right one entered!

If your order was already sent to a wrong address that was given, you will have to place a new order with the new address as it costs a lot of money to reship new items.

How do I contact you?

The preferred method of contact if you have any inquiries regarding your order is through Etsy message as your message will be connected to your order details.

If you must email me, please send me your order number if it is regarding an order you have placed, as I can't really help you without an order number. It will make things a lot faster if you have your information ready.

Can I add a gift note to my order?

Unfortunately the option to add a gift note is disabled for now due to the overwhelming amount of orders and lack of capacity as it is just me handling everything! If you added a gift message under the "notes" section in the orders unfortunately I will not be able to do the request either.