GuguSoapCompany

All Natural for the Whole Family!

Jamestown, Tennessee

Top shop for gifts.

Buyers bought gifts from this shop and gave them 5-star reviews!

Announcement    50% off all products from Dec 26th - 31st

Announcement

Last updated on Dec 26, 2019

50% off all products from Dec 26th - 31st

Items

Alicia

Contact shop owner

Alicia

Reviews

Average item review
4.5 out of 5 stars
(350)
See reviews that mention:
Quality 36 Shipping 106 Customer service 30

About GuguSoapCompany

Sales 1,607
On Etsy since 2013

I identify closely with my products - a piece of work that is constantly being improved!

Photos above are from a Sustainable Preparedness Expo in Chattanooga, TN - 2013

My soap endeavors did begin as just a hobby, but my customers have allowed me to slowly turn my passion into a business.

See our other shops and ask for combined shipping:
www.partyoncupcake.etsy.com
www.pickastick.etsy.com

Shop members

  • Alicia Gugu

    Owner, Maker, Designer, Curator

Shop policies

Last updated on December 12, 2018
I am interested in helping my customers choose and purchase a product that they will absolutely love! I can do custom orders as well, just convo me about what you would like.

Accepted payment methods

Paypal Mastercard Visa American Express Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept exchanges
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept returns or cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
Returns and exchange details
Due to the nature of my products and for sanitary reasons, I accept returns within 14 days of purchase ONLY IF the product is unopened.
If you have used a product and it doesn't suit you, I will gladly exchange it for another one.
If a product is damaged upon arrival, please contact me as soon as possible so we can remedy the situation.
Payment
I accept Check, Money Order, Credit Card, and Paypal payments.
Etsy Gift Certificates welcome!
All payments must clear before shipment is made.
Shipping
I do my best to keep shipping costs as low as possible. If you need rush shipping, please contact me before ordering.
CUSTOM ORDER shipping will vary depending on your order. If I'm making your products from scratch it may take more time before they are mailed. I can give you an approximate shipping time when we discuss your order via the Etsy Convo system.
Please note: Glycerin Soap and Lotion Bars can be heat sensitive. During hot seasons, or if you know your package will have sat in a very warm area (hot metal mail box or vehicle), I recommend putting the entire package into the refrigerator/ freezer for a few hours before opening. This will ensure that your product remains intact and beautiful.
Additional policies and FAQs
I am interested in finding out what other varieties of soap my customers would like to see me carry. Please let me know!