Gynx

Hand Dyed Yarn

Dallas, Texas 6801 Sales On Etsy since 2009

5 out of 5 stars
(2384)

Shop owner

Contact

Response time: within 24 hours

Announcement   Welcome to Gynx Yarns, your source for beautifully hand dyed yarns.

My shop is permanently closing mid-December or once current stock has run out. All sales are final.

Announcement

Last updated on Sep 7, 2018

Welcome to Gynx Yarns, your source for beautifully hand dyed yarns.

My shop is permanently closing mid-December or once current stock has run out. All sales are final.

Laura Jinks Jimenez

Contact shop owner

Laura Jinks Jimenez

Response time: within 24 hours

Reviews

Average item review
5 out of 5 stars
(2384)
View all 2384 reviews

Shop policies

Last updated on September 4, 2018
Welcome to Gynx Yarns! Here you will find beautiful hand dyed yarns. I am closing my shop at the end of the year or once my current stock sells out. All items are final sale.

Accepted payment methods

  • Visa
  • Mastercard
  • American Express
  • Discover
  • Apple Pay
  • Klarna
  • Sofort
  • Ideal
  • Paypal
  • GiftcardAccepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I don't accept returns, exchanges, or cancellations
But please contact me if you have any problems with your order.
Returns and exchange details
If there is something wrong with your purchase, send me a message and we will work out a solution that will work for both parties. Please note that as I am closing my shop, all items are final sale.
Payment
I accept PayPal, Etsy Direct Check-Out, or Etsy gift cards. Checks, money orders, and cash are not accepted.

Texas residents will have a 8.25% sales tax added at checkout.

Coupon codes cannot be applied to previously-purchased orders; they must be applied at checkout.
Shipping
I ship standard USPS shipping (first class or priority depending on weight), normally on Fridays. If you need an item faster, contact me before placing your order and we can try to work something out. I cannot guarantee shipping times once your package has shipped, so please order with plenty of time for your yarn to arrive. Please keep in mind that the mail can be slower around holidays.

You will receive an email via Etsy once your package has shipped.

International customers are responsible for any customs fees. I am sorry for the inconvenience, but I cannot mark shipments as a gift and/or list the item value below the actual item value on the customs form.

Please double check the address on Etsy to ensure your yarn goes to the correct address. If you enter the wrong address, I am not responsible for lost/delayed packages due to the customer entering the wrong address. If a package is returned to me because it was sent to the wrong address, the buyer is responsible for the additional shipping to send it to the correct address.

If you are shipping it as a gift, please let me know in the Notes to Seller section.

I am no longer combining multiple orders from one buyer into one package. I apologize for the inconvenience.
Additional policies and FAQs
Please note that while I depict colors as accurately as possible in my photos, every computer monitor varies and the colors might be slightly different in person than they appear on your screen.

Custom Orders/Reserved Listings: Custom orders require payment in full before your order will be dyed. If I have agreed to a custom order for you, you have one week to pay for your order before your spot will be given up.

I cannot put skeins currently in the shop on "reserve" for you.

FAQs:

I would like to custom order a colorway, can you do that?

At this time I am not accepting any custom orders.

I wanted a skein of ______ self striping colorway, but I missed the update/it sold out quickly. Can you make an exception and do a custom order for me?

As much as I wish I could make everyone happy, I cannot make exceptions on my self striping policy FOR ANY REASON. This would be unfair to all the other customers.

If I place multiple orders, can you combine them and refund the excess shipping?

I'm sorry for the inconvenience, but due to the increase in the number of orders I process every week, I am no longer combining multiple orders placed by the same buyer. This slows down processing time and increases chances of errors packing orders.


I'm an international customer. Will I have to pay customs fees on your yarn?

Customers are responsible for any customs fees. As customs work differently in every country, I am not able to tell if you will owe customs fees or not.

I don't have a skein winder/I would like a skein split in half for two-at-a-time socks. Can you do it?

Absolutely! Just let me know in the notes to seller that you would like your yarn caked before shipping (and if you would like it split in half, let me know that too). Please note that I cannot sell you partial skeins; I will only split skeins if you purchase the entire skein. Please note that yarn that has been caked and/or split cannot be returned.

I have some yarn/fabric/etc. that I'd like you to dye. Can you do that?

I'm sorry, but I only dye my own bases.

I own a yarn shop and am interested in carrying your yarn. How can I get more information?

At this time, I am not offering wholesale.

I have dyeing questions/need troubleshooting with a dyeing problem! Can you help me?

I do not offer dye lessons or troubleshooting sessions. I have a video podcast called The Dyer's Notebook with lots of dyeing information for free. If you would like to submit a question to be answered on the podcast, please post it in the "Ask Me Anything" thread in The Dyer's Notebook Ravelry group: http://www.ravelry.com/discuss/the-dyers-notebook-podcast/3156795/

If you have any additional questions or concerns, do not hesitate to contact me.