Haimadesign

Any requests for refunds or returns : please send it back within 14 business days of the parcel arriving. All items must be in original condition. The buyer is responsible for returned shipping cost. Please make sure the item is packed up safely so it won't get damaged on the way back.

Your parcel is shipped by Post.NL track and trace, so the chance that your purchase will get lost, is very little!

I accept Payment through the Etsy checkout system. They use Paypal, one of the most secure payment gateways on the web, you dont even have to have an account to use it! Its quick, safe and secure.

You can also pay directly with Etsy.

If you like to pay otherwise, just ask me.
I would appreciate the payment within 48 hours of purchase.

You can always contact me for any more questions.


Thank you,

Marion

I will send your purcase with track and trace, by Post.nl from The Netherlands.
So you can be sure that the parcel doesn't get lost.
I always ship with Post.NL track and trace.
I ship the parcel within three days.
If it is a custom made bag, it will take one or two weeks extra.
It takes 8 to 14 days working days until the parcel arrives at your address.
Until now, I didn't have any problems with shipping at all.

If there is something that you are not sure of, please ask before making the purchase. I'm more than willing to answer questions about anything in the shop.
The garantee is one year on seams.
The shipping and return is on your account.