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Atlanta, Georgia

HairitageHydration is currently not selling on Etsy We’re here if you need help with an order from this shop. Have questions? Visit our Help Center.

HairitageHydration is currently not selling on Etsy

We’re here if you need help with an order from this shop. Have questions? Visit our Help Center.

Shop policies

Last updated on September 23, 2012
Hairitage Hydration is a one woman owned and operated business located in Atlanta, Georgia. I create freshly handmade hair butters from scratch in small batches to insure freshness. My main goal it to hydrate your hair by using moisturizing butters and oils that have humectant properties.

I use high-quality butters, carrier oils, essential oils, local beeswax, herbs from a local co-op to make my products, and I love to add fragrance oils to make them smell pretty :)

A friend told me that my hair products are so good because I put love into them, the same way I do my cooking. I really enjoy doing both.

Accepted payment methods

Returns and exchanges
I want you to be completely satisfied with your order!!! Your satisfaction very important to me, but do to the nature of the product, I cannot accept returns (no exceptions).

Please notify me of any problems or shortages within 7 days of your order.
If you are not happy with your purchase, PLEASE do not hesitate to contact me. I will do what I can to correct any problems.

I will not be held responsible for items lost by mail carriers. I personally take all order to my local post office and watch every item get scanned in and get a receipt.From there I rely on the USPS to do their job. If you would like signature confirmation or insurance please convo me and I will make a listing.
Accepted Forms of Payment: Paypal

Paypal payments must be sent immediately after purchase.
If you are having any problems please contact me.

Payments via PayPal Echecks must clear before items will be shipped

I do not include an invoice.
If you would like one please convo me
All items are shipped thru USPS within 5-10 business days upon recieving an order.

If you would like expedited shipping please convo me. If you would like signature confirmation please let me know. It is a extra 2.05

For International orders using first class mail, orders can not be tracked once they have left the United States. Do to the nature of customs, orders may take over a month to get to you. To ensure safely and in a timely manner please purchase the international shipping choice. Hairitage Hydration is not responsible for packages that are held up or lost in customs.
Additional policies and FAQs
ALLERGY ALERT: Please read all descriptions of products (ingredients, scents, added textures & botanicals) before placing your order. Contact me if you have any questions about the ingredients.

Also, please note that some of my hair products/soaps are made with shea butter. While shea butter has wonderful moisturizing properties and creates a creamy lather in soaps, it also contains natural latex and is made from the nut of the karite tree. So, if you are sensitive to latex or certain nuts, you should select a hair products/soap that does not contain shea butter.