hallowsedge

Hallow's Edge

South Bend, Indiana · 0 Sales

hallowsedge

Hallow's Edge

South Bend, Indiana 0 Sales On Etsy since 2010

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hallowsedge

Shop policies

Last updated on March 18, 2011
Dearest Purchaser,

On behalf of the staff of Hallow's Edge, we send our warmest and heartfelt thanks for your support of our endeavors.

Each transaction is dutifully logged and accounted for, and sent to you by our swiftest and bravest Porters, who assure us of their commitment to lay down both life and liberty to ensure your parcel is delivered promptly.

Accepted payment methods

  • Check
Returns and exchanges
All sales are FINAL as each piece is handmade and unique. Unless there is severe damage to the jewelry/gear/weaponry itself, we will gladly replace it after we are contacted and the original purchase is returned via reputable carrier of your choice with Delivery Confirmation.

"Buyers' Remorse" or "Change of Heart" for ANY reason are NOT grounds for a refund or replacement. Please excercise good judgement BEFORE placing your order and ask any questions you may have. We happily will respond promptly.
Payment
Payment is due upon purchase and can be made via PayPal, by use of check, or via credit card vis-a-vis the PayPal site.

Checks will be cleared and deposited before work begins: please allow 48 additional hours to ensure proper processing.

International sales are paid via PayPal only. Due to unfortunate mortality rates and bandit activity, non-response to invoice or checkout will result in relisting and a file claimed with Etsy within 24 hours.
Shipping
Orders are initiated as they are placed, usually sent within 7 - 10 business days. Warm feelings to those who bear in mind that weekends, legal holidays and the like may increase this time as orders surge in depth and consistency.

If you must fulfill your order promptly please write and inform us of your needs: our Porters are trained in Intersky-travel and equipped with our finest ammunition. Should it be possible to ensure prompter-than-normal delivery, we shall move heaven and earth to see it so.

Shipments are made using USPS with Delivery Confirmation.

Please note that our Guildspersons do not ply their craft on the weekends, and bear this in mind when formulating your shipping expectations.

International orders will be completed with Customs Label registered to Country of destination and will carry a Certificate of Mailing.

WE NO LONGER WILL SHIP TO ITALY - NO EXCEPTIONS.

The countries of Switzerland, Portugal, France, Qatar, Dubai, South Korea, Singapore, Germany, United Emirates, Russia, Nordic Regions and some other select countries will REQUIRE Internation Express with Tracking as those countries' carriers are not entirely reliable and therefore deem it mandatory to send only with Global tracking. Thankfully our clients appreciate the diligence to take cautionary measures to ensure safe arrivale.

The additional cost will be dependent on that country. Typically its $32.00 or so as USPS current rates reflect - please ask if you are concerned, but your parcel will be fully traceable within their systems.

Special requests will be completed per terms agreed upon. Shipping costs are stated in listings accordingly.
Additional policies and FAQs
Custom orders are always welcomed and will be respectfully fulfilled through Etsy Alchemy or email contacts.