Maribel Hernandez

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Maribel Hernandez

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Reviews

Average item review
5 out of 5 stars
(1270)
eddygeddy

eddygeddy on Jul 25, 2016

5 out of 5 stars

My hammock just came in today, almost two months after I ordered it. The seller was very clear in the listing that it would most likely take a while so I completely expected it. And it was well worth the wait! The hammock is stunning and well made. I couldn't be happier!

JoHalpert

JoHalpert on Jul 22, 2016

4 out of 5 stars

Shipping took twice as long as expected, but it was worth the wait. Maribel kept me informed with all shipping updates regularly. The handmade quality of our hanging chair is excellent. My husband and son fight over sitting in it. It's so comfortable and perfect for relaxing. I think that we'll probably order a second one!

Gen Terry

Gen Terry on Jul 22, 2016

5 out of 5 stars

These are absolutely beautiful and have so much detail! Maribel was a pleasure to work with and kept me updated which I really appreciate. I ordered two and they go perfect on my front porch. I would highly recommend!

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Shop policies

Last updated on July 4, 2016
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THANK YOU FOR READING ALL OF OUR POLICIES - MANY QUESTIONS WILL BE ANSWERED BY READING BELOW
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★Please we encourage to contact with us after you order if there is any additional indication, to get clear the kind of hammock, ornamental fringe or tags to add. We need to know your custom choices for the hammock ★


UPDATED FOR JUNE AND JULY 2016 ******* UPDATED FOR JUNE AND JULY
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It is necessary to notify that we have had some problems this period with the delivery of our parcels shipped. All the parcels shipped in the last week of May 2016 are still in the transit to the customs in each of the addressee's countries, and so the parcels shipped on June. We are working hard every day to resolve this issue. The estimated shipping time is usually between 13 to 15 days to American region but they are taking longer this period, we hope that it will be normalized soon. We want to warn to our buyers to be aware about the situation because we cannot guarantee about the time that the parcels will be delivered for the new orders placed in these last weeks of June and first weeks of July, it is possible that the parcels take 4 or even more weeks to be delivered, nevertheless by the other hand it is also possible that the issue be finally resolved in the lasts days of July and we back to the normal average shipping time. Anyway we are always contacting and keep the buyers posted with any news, and we are always monitoring every parcel we ship from here as well. We are always glad to contact and respond any question and give further info.

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★ Tell us when you make your purchase the design of your tapestry. If we do not have available, we design it in a short time at no cost. And if you want, you may ask for your custom design. Preferably we will provide our e-mail to improve communication so we can offer more options for design. You can even indicate to us your choice by the photograph or by a code or number from the picture or from the catalog that we can provide. ★

★ Cushions and pillows you see in listings are just for pictures, for people to see details and colors really, but they are not necessary for using the hammock at all, even is more comfortable using without pillows as we do it here in Nicaragua ★

Accepted payment methods

  • Other Method
Payment
We use Paypal for paying, but we have available some others payment processors like Alertpay, Moneybookers, Liqpay and LibertyReserve. Also we accept cards and money transfers. We always offer the security and convenience for shopping. Please contact us to make any other arrange.
Shipping
We start the process of clearance items purchased between 1 and 2 days after confirmation of payment has been made through any of our options (Paypal, or contact us by others)

★★ All of our items are made to order, that is the reason why we offer customization possibilities. Some of them are half made or already completed in stock but usually we take between 5 and 7 business days to complete the items, depending on the quantity of orders that we have ★★


★★ Our items are shipped from Nicaragua, so it is an international shipping. Once delivered to the shipping agency, items take from 1 to 2 weeks to get to the post office in your area, or get to your home if the postal service offer you this service. Shipping time depends on international traffic actually. In some periods of time like holidays or Christmas days the costumes are saturated of packages, and it is probable that they take more than 20 days to arrive ★★



★★ Parcel Post certified Nicaragua is the service that we use for deliveries, and sets limits on the size and weight of packages. National Nicaraguan Postal Service offer reliable, fast, very economical and convenience shipping service. They give to clients some kind of tracking info, a tracking number that is used by the postal office to locate the package when there is a problem, nevertheless we never had any one. We work with them to ensure the package reaches its destination. But tracking number can be used also in web pages of postal services of some countries (www.usps.com for example for United States) for tracking the package some days after was shipped when it gets the custom. ★★



★★All items are shipped to the order shipping address on Etsy site, unless we are notified otherwise with direct message to contact us after you order★★

★★Worldwide shipping is available. Please contact us if you are out of United States or Canada, for available and additional shipping cost ★★


Thank you very much for reading!