HamjArt

Original Animal Paintings and Prints

HamjArt is currently not selling on Etsy We’re here if you need help with an order from this shop. Have questions? Visit our Help Center.

HamjArt is currently not selling on Etsy

We’re here if you need help with an order from this shop. Have questions? Visit our Help Center.

Shop policies

Last updated on May 2, 2013
If you have any additional questions don't hesitate to contact me.

Accepted payment methods

Paypal
Returns and exchanges
Shop Policies

Please do no order unless you wish to proceed as there are no cancellations once your order has been placed.

Each item is made to order therefore there are no returns or exchanges. We respectfully request that you do not order unless:-

A) You are certain you wish to purchase
B) You are certain you are ordering the correct item, i.e., the phone case is correct for the model of phone you have.

In the unlikely event of your item arriving damaged we require a clear photograph showing the damage.

Please be aware of timescales for delivery if you are ordering for a specific event i.e., Birthday, as we cannot guarantee delivery times.

In the unlikely event of non delivery we will only consider claims within 2 months of the order being placed.

Returns Policy

1. Any problem must be notified within 24 hours of receipt of the product.
.
2. The item must be returned in it's original condition and original packaging using the normal PO service. Please ensure that you obtain a tracking number. The return address is given at the end.

3.The returned item must be in the post within 5 days of this conversation. If we do not have the tracking within 5 days then the return will not be accepted.

4. On receipt of the item and after a complete check, if it is clear that there is a fault with the item then a full refund for the product will be made.. There is no refund for the original shipping costs.

5. If there is no fault with the item, in other words there is no damage and it fworks perfectly, then a refund for the item only will be made, less a 20% restocking fee. The return postage being met by the buyer.

6. Items will not be accepted for return unless there is a prior agreement between the Seller and the Buyer.

7. If the returned item has been tampered with in any way to try and create a refund then there will be no refund either of the item or the postage.

8. As each item is packed securely to the highest standard damage can only occur if
a) the PO have damaged it.
b( the client has damaged it.
or
c) It is a fraudulent claim
Payment
Paypal only.
*Payment is due and payable within 24 hours of your purchase.
Shipping
Original paintings and prints will be sent between 24 to 48 hours.
Additional policies and FAQs
I can recreate a sold painting or make a custom piece for you message me with your request.