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hammerandhandimports

Hammer & Hand - antique and vintage Indian furniture

St Louis, Missouri · 2731 Sales

hammerandhandimports

Hammer & Hand - antique and vintage Indian furniture

St Louis, Missouri 2731 Sales On Etsy since 2010

5 out of 5 stars
(898)

Announcement   NEW INDIAN SHIPMENT ARRIVES 11/30! NEW LISTINGS COMING TO ETSY SOON!

Welcome to Hammer and Hand Imports! We specialize in rescuing vintage and antique furniture and home goods from around the globe. Every original piece has been hand restored or constructed with special attention paid to quality craftsmanship.

Please enjoy our shop!
Chris and Amy

Announcement

Last updated on Nov 29, 2016

NEW INDIAN SHIPMENT ARRIVES 11/30! NEW LISTINGS COMING TO ETSY SOON!

Welcome to Hammer and Hand Imports! We specialize in rescuing vintage and antique furniture and home goods from around the globe. Every original piece has been hand restored or constructed with special attention paid to quality craftsmanship.

Please enjoy our shop!
Chris and Amy

Hammer and Hand

Contact shop owner

Hammer and Hand

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Reviews

Average item review
5 out of 5 stars
(898)
View all 898 reviews

About

Singular. Sustainable.Timeless.

Hammer & Hand Imports was founded in 2009 over a glass of wine and a dream of creating and working together. We are a husband and wife team with a deep love for fashion, design, culture, antiques and travel.

Committed to using sustainable and re-purposed materials, we hand pick antique and vintage furniture and home goods from India.

The real beauty in our furniture lies in the stories that each piece tells. What our clients love about the pieces that they bring into their home is that they know they are getting a one-of-a-kind piece that is timeless!

Thank you and happy shopping!
Amy and Chris

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Shop members

  • Chris and Amy

    Owner, Designer

Shop policies

Last updated on July 27, 2016
Welcome to Hammer and Hand Imports! We specialize in rescuing vintage, antique and re-purposed furniture and home goods from India. Every piece has been restored or constructed by hand with special attention paid to craftsmanship and quality.

Accepted payment methods

  • Pay with Visa
  • Pay with Master Card
  • Pay with American Express
  • Pay with Discover
  • Pay with PayPal
  • Buy with Apple Pay
  • Pay with Sofort
  • Pay with iDeal
  • Accepts Etsy gift cards
  • Money Order
  • Other Method
Payment
We accept PayPal and all major credit cards. If you are moving and need us to wait to ship a piece until you arrive in your new home, please note that when you check out.
Shipping
USPS:

If your item has been shipped via USPS and there is damage, please remember to save all packing materials and take pictures. Please call us so we may provide you with copies of the receipt and any applicable insurance. All USPS damage or loss claims are the responsibility of the buyer. Claims filed with USPS may only be filed 3-14 days after receipt of your item.

FedEx:

If your item is shipped via FedEx, you will receive confirmation emails that your item has shipped, is tendered into the system, accepted at your local FedEx and has been delivered. All packages will be sent with "direct signature required". The transit time is 2-3 days. Should you need to schedule a delivery after 6PM or on a Saturday, please visit www.fedex.com/us/delivery and create a log-in to customize your delivery. Once the item has shipped and you have your tracking number, you can go in the system after you are logged in and customize your delivery time. It's that easy!

If your item is over 70 lbs your package will be shipped via FedEx ground. You will receive tracking updates via email. Please note that they will attempt to deliver up to 3 times before sending it to the nearest FedEx location for you to pick your item up.

If the packaging looks bent or looks like there might be damage, please inspect the contents in front of the driver before letting them leave. If there is any damage to your item, please note that with the driver and send us photo immediately so that we can submit the claim.

The claim will be done through the Hammer & Hand FedEx account. We will handling filing the claim.

Freight Company:

If your item is shipped via freight company on a pallet. Lift gate service will be provided to unload the piece from the truck to the ground. You will be responsible for bringing your purchase from the truck into your home. If your piece is being delivered via freight, you will need help taking the piece from the lift gate into your residence. The delivery truck will come as close to your residence as possible (curb or driveway). You will need help getting the piece inside your residence as the trucking company is not insured to enter your home.

You may request 'white glove' service at an additional fee which can be arranged at the time of purchase.

IMPORTANT: You must unpack your items while the driver is present and report any damage to the driver. You must note the damage on the receipt and with the driver at time of delivery. Take many pictures of any damage! If these steps are not followed, we cannot guarantee a positive resolution to a claim. Please keep all packaging and leave item as packaged as possible. Call us immediately at 407-491-0450 (Chris) or 407-491-4021 (Amy). If you can not reach us, please leave a message or text us. We will always respond ASAP as we are always available to assist you.

All items are insured by the carrier. Insurance claims are handled by the freight forwarder, C.H. Robinson. Hammer & Hand will not assume liability for damages unless the claim has been denied by the carrier and the damage was reported to the driver at the time of delivery.

PLEASE PROVIDE YOUR PHONE NUMBER in the notes when you purchase.

Thank you!
Chris and Amy
Refunds and Exchanges
All sales are final unless previously discussed in writing. There is a 25% restocking fee for cancelled or returned items, this includes layaway items.

We do not accept returns of antique or vintage items.