PLEASE READ BELOW FOR RETURN POLICY.
US SHIPPING: I ship daily, Monday - Saturday.
INT'L SHIPPING: I ship Tues, Thurs and usually Saturdays.
Bridal discounts: quantities of 3+: 10% off
If you need something urgently, please let me know! I can create a RUSH ORDER for an extra fee. Priority Mail service is available at an additional fee.
Accepted payment methods
Returns and exchanges
If for some reason you are not pleased with your purchase, or feel it is not as described, please CONTACT ME WITHIN 48 HOURS of receiving your package for return instructions. If it is postmarked within 7 days of receiving it, and is returned in the same condition it was shipped, you will be refunded the full price of the item, less shipping. Regrettably, neither the original shipping cost nor your return shipping cost is refundable.
QUANTITY EARRING AND NECKLACE ORDERS: A 20% restocking fee of the jewelry purchase price applies to returns of this nature. I have to scrap the sterling silver or 14K gold fill wire and headpins used to wrap beads, finish chains etc -- and this costs money. 20% will be subtracted from your refund amount. Please be aware of this BEFORE placing an order. Thank you for your understanding!
Custom/bespoke orders are made-to-order and are therefore *not* returnable.
New to Etsy? Guide to Purchasing is http://www.etsy.com/help_guide_checkout.php
US customers: if you would like USPS Insurance, please convo me and I'll be happy to send a revised invoice.
**I am not responsible for shipments that are damaged or lost by the USPS.** USPS Isurance rates are reasonable and it's a great way to protect your purchase.
International customers: insurance is only available through upgraded shipping methods (Priority, etc). If you want to upgrade your shipping, please convo me.
All jewelry is carefully packaged in miniature Ziploc bags and placed in little white jewelry boxes -- which is then placed in a little organza gift pouch. It's a ready-to-go gift!
All products are shipped in bubble mailers for protection.
NEED IT FASTER?? Inquire about Priority Mail or overnight service. I'll be happy to expedite your order when possible.
Additional policies and FAQs
Custom orders are welcome! Convo me if you want to bring your idea of the perfect piece to life!
Jewelry is guaranteed for 6 months from date of receiving the item. If your jewelry encounters an unfortunate accident of any kind, please convo me and we will make arrangements on how to proceed.
~Thank you for visiting Hampton Jewels~