handANAhada

Wedding decorations and events.

Valencia, Spain On Etsy since 2015

Top shop for gifts.

Buyers bought gifts from this shop and gave them 5-star reviews!

handANAhada

Wedding decorations and events.

Valencia, Spain | 547 Sales

handANAhada is taking a short break

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Note from shop owner For personal reasons, we take time off. We hope to return soon with more strength for you. Sorry for the inconvenience.

Note from shop owner

Last updated on Jun 27, 2020

For personal reasons, we take time off. We hope to return soon with more strength for you. Sorry for the inconvenience.

AnaST

Contact shop owner

AnaST

Reviews

Average item review
5 out of 5 stars
(157)
See reviews that mention:
quality 11 shipping 20 customer service 25

About handANAhada

Sales 547
On Etsy since 2015

passion for things handmade

I always liked the decor and crafts.
I have recycled a bit of everything to do things that I like and surround them.

When I was preparing for my wedding , a year ago , to which I devoted every effort to decorate and make every detail , when I discovered a world that I love. The weddings!

I had always decorated all kinds of family parties, birthdays , baptisms , Christmas ...

So I discovered Etsy and decided to open my own shop. And since then, I keep creating things that can serve someone on a special day and make it more personal and memorable yet.
And this it is my determination every day.

Shop members

  • AnaST

    Owner, Designer, Maker

Shop policies

Last updated on February 27, 2020
Thank you very much for your visit!

Passionate about the decoration and craftsmanship of a lifetime. I love to surround myself with beautiful things because I think it is a way to be happier.
As favorite styles in love with Vintage, Boho, Shabby Chic, rustic and romantic.

It was decorating my wedding, five years ago, when I decided to devote myself to what I really like and live it, fusing all my passions: wedding decoration and all those family and emotional events; communions, baptisms, etc.
In addition to items to make a special gift.

From my house in the countryside surrounded by nature that inspires me, I realize those designs thinking that they will always be part of my clients' lives. Because these pieces will make this important day even more authentic and unforgettable.

Everything is hand made. I develop and use any technique in my possession to achieve the desired effect.

Every day I investigate more and more and I face the same challenges that I face to create something new, something that reflects my whole heart and the inspiration that my articles generate. And I hope the recipient can see in them that part of me that accompanies them.

Accepted payment methods

Paypal Mastercard Visa American Express Discover Apple Pay Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns
Contact me within: 3 days of delivery
Ship items back within: 14 days of delivery
I don't accept exchanges or cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
Returns and exchange details
-RETURNS:
I accept returns within 14 days after delivery.

You can not change or return the following items:
Due to the nature of these items, unless they get damaged or defective, I do not accept returns of:
Custom orders
Made to order

Please, if your package arrives damaged in any way, be sure to take photographs that demonstrate it to be able to claim the transport company.

-CONDITIONS RETURNS

Shipping costs for refunds due to withdrawal in the cases admitted are borne by the buyer. If the item is not returned in its original condition, the buyer will be responsible for any loss of value.
Any expenses incurred in customs for the return will be paid by the buyer.

In the case of returns due to error or defect of the item, it will be replaced without charge or full refund once it arrives at our premises and its status is checked.

Do you have questions about your order?
Do not hesitate to contact me if you have any problems with your order.

-SHIPPING LOSSES

All shipments are with certified or with transportation company, in case of any loss will be made the timely claim for the restocking of the shipment.
The buyer is responsible for all errors in the shipping address provided and the consequences that may result from this fact.

CANCELLATIONS :
Cancellations not be used in custom orders or items made to order specifically for the customer.

If you placed an order in error, you can request cancellation of the order within 12 hours after purchase.
Payment
I accept credit cards and gift cards Etsy.

Once the payment is made, your order will be sent according to the estimated time of completion. Please check the time of completion in each article.
Shipping
Because the items have very different weights and sizes can not make generalized prices in the purchase option " with another article "

If you want to order more than one item, the shipping charges will be cheaper. Please contact me before making the purchase to view rates.
However, if you did such a purchase and will pay costs exceeding the actual shipping , I shall immediately make a refund of the difference .


- SPAIN

All shipments have a tracking number and require a signature on the delivery, except for those ads that are expressly indicated. In this case another option with this requirement will be available.

In case of choosing the one that does not have tracking, handANAhada will not be held responsible in case of loss nor can any claim be made.

- Correos Express or Premium Pack for the peninsula: 24-48 hours.

- Certified letter with Post Spain for the Canary Islands, the Balearic Islands, Ceuta and Melilla: 4-7 days.


IMPORTANT: In times of high demand for packages such as Christmas, the postal service can suffer delays.


- INTERNATIONAL:

All shipments have a tracking number and require a signature on the delivery, except for those ads that are expressly indicated. In this case another option with this requirement will be available.

In case of choosing the one that does not have tracking, handANAhada will not be held responsible in case of loss nor can any claim be made.

VERY IMPORTANT:
Any change of delivery address or any other change made by the customer, once the order has been sent, without the express consent of handANAhada, has a surcharge from the shipping company that will be charged to the customer's account automatically.

· EUA & CANADA:

Shipments are always with DHL express except those expressly indicated in the listing. (24-72 hours)
VERY IMPORTANT:
Any change of delivery address or any other change made by the customer, once the order has been sent, without the express consent of handANAhada, has a surcharge from the shipping company that will be charged to the customer's account automatically.


In Australia and the United Kingdom, shipments with certified letter require signature for delivery, can be claimed but have no tracking option because the system of these countries is not compatible with ours.

· EUROPE (UE):

Shipments will be made through GSL courier (4-6 days) or Spain Post* by registered letter with tracking number (6-8 days).


You can choose the DHL express** option corresponding to your country.

* *Shipments with certified letter in UK require signature for delivery, can be claimed but have no tracking option because the system of these countries is not compatible with ours.

** Subject to your address not belonging to a "remote area". I leave this link in case you want to check it yourself. If you prefer that I do it, I will be happy to inform you.
Http://raslist.dhl.com/jsp/first.jsp

VERY IMPORTANT:
Any change of delivery address or any other change made by the customer, once the order has been sent, without the express consent of handANAhada, has a surcharge from the shipping company that will be charged to the customer's account automatically.

· EUROPE (NO UE):

Shipping is with Spain Post by registered letter with tracking number (6-8 days).

You can choose the DHL express* option corresponding to your country.

* Subject to your address not belonging to a "remote area". I leave this link in case you want to check it yourself. If you prefer that I do it, I will be happy to inform you.
Http://raslist.dhl.com/jsp/first.jsp

VERY IMPORTANT:
Any change of delivery address or any other change made by the customer, once the order has been sent, without the express consent of handANAhada, has a surcharge from the shipping company that will be charged to the customer's account automatically.

· AUSTRALIA

Shipments will be made through DHL express (3-5 days) or Spain Post* by registered letter with tracking number (12-15 days).

You can choose the DHL express** option corresponding to your country.

*Shipments with certified letter require signature for delivery, can be claimed but have no tracking option because the system of these countries is not compatible with ours.

** Subject to your address not belonging to a "remote area". I leave this link in case you want to check it yourself. If you prefer that I do it, I will be happy to inform you.
Http://raslist.dhl.com/jsp/first.jsp

VERY IMPORTANT:
Any change of delivery address or any other change made by the customer, once the order has been sent, without the express consent of handANAhada, has a surcharge from the shipping company that will be charged to the customer's account automatically.

handANAhada can not be responsible for any delays caused by the shipping company.

We do our best to guarantee delivery. The buyer is responsible for the data supplied from his address and to collect the shipment.

If a shipment is returned to handANAhada for reasons that are the responsibility of the buyer, it will proceed to return the money except shipping and return and customs fees if any.
The money will not be returned on custom orders or made to order.

If the customer wants a shipment again, he will have to pay the corresponding fee again.

Although not within the EU customs payments are made, all possible expenses that may result in this connection are the responsibility of the buyer.
Additional policies and FAQs
Items in stock will be shipped within 2-3 days after payment has been made.

If you want to order more than one item, the shipping will be cheaper. Please contact me to view rates .

CUSTOM ORDERS

Because some items have long development , I beg you to do your order in advance.

At all time we will be in contact by e-mail to consult doubts that could arise. In some cases I can send a sketch for your approval.
Privacy
PRIVACY POLICY Complies with the European General Data Protection Regulation (GDPR)

This Privacy Policy describes how and when I collect, use, and share information when you purchase an item from me, contact me, or otherwise use my services through Etsy.com or its related sites and services.

This Privacy Policy does not apply to the practices of third parties that I do not own or control, including Etsy or any third party services you access through Etsy. You can reference the Etsy Privacy Policy to learn more about its privacy practices.

1. INFORMATION I COLLECT

To fulfill your order, you must provide me with certain information (which you authorized Etsy to provide to me), such as your name, email address, postal address and the details of the product that you’re ordering. You may also choose to provide me with additional information (as a change of the name and the receiver address, or add the telephone number needed to send items by courier)

2. WHY I NEED YOUR INFORMATION & HOW I USE IT

I rely on a number of legal bases to collect, use, and share your information, including:
- as needed to provide my services, such as when I use your information to fulfill your order, to settle disputes, or to provide customer support;
- if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law;
- as necessary for the purpose of my legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as:
1) providing and improving my services. I use your information to provide the services you requested and in my legitimate interest to improve my services
2) Compliance with the Etsy Seller Policy and Terms of Use. I use your information as necessary to comply with my obligations under the Etsy Seller Policy and Terms of Use.

3. INFORMATION SHARING & DISCLOSURE

Information about my customers is important to my business. I share your personal information for very limited reasons and in limited circumstances, as follows:
- Etsy:
I share information with Etsy as necessary to provide you with my services and comply with my obligations under both the Etsy Seller Policy and Etsy Terms of Use.
- Service provider:
I engage certain trusted third parties to perform functions and provide services to my shop, such as delivery companies. I will share your personal information with these third parties, but only to the extent necessary to perform these services.
- Business transfer:
I will not sell or merge my business.
- Compliance with laws:
I may collect, use, retain, and share your information if I have a good belief that it is reasonably necessary to (a) respond to legal process or to government requests; (b) enforce my agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of my customers, or others.
- Data Retention:
I retain your personal information only for as long as necessary to provide you with my services and as described in my Privacy Policy. However, I may also be required to retain this information to comply with my legal and regulatory obligations, to resolve disputes, and to enforce my agreements. I generally keep your data for up to 5 years (as required by Spain tax law).
- Transfers of Personal Information Outside the EU:
I may store and process your information through third-party hosting services in the US and other jurisdictions. As a result, I may transfer your personal information to a jurisdiction with different data protection and government surveillance laws than your jurisdiction. If I am deemed to transfer information about you outside of the EU, I rely on Privacy Shield as the legal basis for the transfer, as Google Cloud is Privacy Shield certified.

4. YOUR RIGHTS

If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. I describe these rights below:
- Access: You may have the right to access and receive a copy of the personal information I hold about you by contacting me using the contact information below.
- Change, restrict, delete: You may also have rights to change, restrict my use of, or delete your personal information. Apart from exceptional circumstances (like where I am required to store data for legal reasons), I will generally delete your personal information upon request.
- Object: You can object to (i) my processing of some of your information based on my legitimate interests and (ii) receiving marketing messages from me after providing your express consent to receive them. In such cases, I will delete your personal information unless I have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.
- Complain: If you reside in the EU and wish to raise a concern about my use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.

5. HOW TO CONTACT ME

For purposes of EU data protection law, I, Ana Sobejano, I am the data controller of your personal information. If you have any questions or concerns, you may email me at handanahada [!at] gmail.com

More information

Last updated on Apr 30, 2018
Frequently asked questions
Gift wrapping and packaging

The item will be wrapped in bubble wrap for protection.
In some cases, they will also carry tissue paper or craft paper.
The first objective is that my packages arrive intact to the client.

Custom and personalized orders

Virtually all my articles are customizable. If you prefer another color, finish or any other variation, do not hesitate to contact me.
I love personalized weddings!

Shipping prices

Please, if you are going to order several items, check with me beforehand because they may cost you cheaper.

Because the weight and size of my products are totally different, I can not make a generalized shipping price for several products.