Handcraefter

Curated Collections for Stitching & Embroidery

Groningen, The Netherlands
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| 8,453 Sales | 5 out of 5 stars 5 out of 5 stars

Handcraefter is a Star Seller!

Smooth shipping

Has a history of shipping on time with tracking.

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Has a history of replying to messages quickly.

Rave reviews

95% or more recent reviews were 5 stars.

Announcement    HANDCRAEFT IS MOVING! I'm thrilled to be moving out of the city and into a much bigger studio in the countryside. As I prepare for the big move over the next few months, I'll be putting lots of goodies on sale and will need to close intermittently as I physically move my studio. I thank you so much for your continued patronage!

Announcement

Last updated on Jun 7, 2022

HANDCRAEFT IS MOVING! I'm thrilled to be moving out of the city and into a much bigger studio in the countryside. As I prepare for the big move over the next few months, I'll be putting lots of goodies on sale and will need to close intermittently as I physically move my studio. I thank you so much for your continued patronage!

Items

8453 Sales

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Jennifer Jansen

Contact shop owner

Jennifer Jansen

Reviews

Average item review
5 out of 5 stars
(1249)
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About Handcraefter

Sales 8,453
On Etsy since 2017

Handcraeft: a place for makers. 🖤 Traditional making meets modern practice.

Welcome to Handcraeft! I come from a family of sewers and stitchers, and I can't even remember a time in my life when I wasn't excited about sharing handmade goodies, projects and supplies with friends and fellow creative folks. It's in my blood. I remember making friendship pins with seed beads and safety pins for my friends, tethering long strands of embroidery threads to my acid washed jeans to make friendship bracelets with my sisters, painting ceramic unicorns and Christmas decorations. I remember the first wicker basket I received from my mom with needles, thread, plastic canvas and aida cloth. Making is more than just passing time or finding cool trinkets. It's about tradition, making memories, creating community, taking time for yourself, practicing new skills, and passing on something meaningful to your loved ones.

Handcraeft is so near and dear to me, and it's changed over time as my life and interests have evolved. Now that I have a little one who's old enough to make on her own, I take great pleasure in exposing her to different ways of making things and seeing her find joy through the process of making.

All the supplies I offer in my shop are those that I've used and trust myself. My mother owned a quilt store for a decade, and in that time, I learned the value of cultivating trust and good relationships with your patrons. I promise to offer you fair prices, and most importantly, to always provide you kind and thoughtful service.

I'm so happy you've come, and I look forward to sharing my things with you. Thanks for being here! 🖤

Shop members

  • Jennifer Jansen

    Owner

    I'm passionate about stitching with beautiful fibers and textiles, and I'm here to share my passion with you. I love small handstitched projects, wool appliqué, sashiko, and experimenting with natural dyes and cotton fabrics. Welcome!

Shop policies

More information

Last updated on Jun 7, 2022
Frequently asked questions
Is the buyer responsible for any customs duties and import taxes?

Yes. Depending on what the policy is in your country, and the purchase price of your order, you may be required to pay customs duties and/or import taxes. Seller is not responsible for these fees or delays due to customs holds.

Do you include a printed receipt with shipped items?

I only include a printed receipt if it is required to be included for the country you live in or if your method of shipping requires it. You can find details about your purchase in your Etsy account.

How can I track my shipment?

All orders within The Netherlands are shipped via PostNL and include tracking.

All orders outside The Netherlands are shipped via Deutsche Post with tracking. Deutsche Post is the German postal service.

You will receive a shipping confirmation email from me via my shipping platform SendCloud when I've prepared your package. The tracking link will take you directly to the Deutsche Post page, which is in German. You can view your tracking data in your language via your Etsy account. Once your package has arrived in your country and has cleared customs, the tracking for your package will be visible via the website/app of your local postal service.

Where is my order? When will it arrive?

In my experience, mail delivery worldwide is very reliable. Now that all packages are tracked, the progress of your parcel may be followed. Please know that sometimes customs offices can be slow, and I don't have any access to information about the progress of your package while it's processing through customs.

Delays are always possible for all kinds of reasons. You are always welcome to contact me with questions about your package and I will do my absolute best to help. At the very least, we'll keep in contact until your package arrives.

Will I get a refund for my lost package?

Refunds can only be given for lost packages or returns if your item has been returned to me in its original condition.

Are there delays due to COVID-19?

Yes. There have been known and documented intermittent delays with shipping all over the world during the crisis.

I know there are delays due to COVID-19, but I feel like it's taking too long. What can we do?

I know. It's frustrating to be kept waiting! It's frustrating for me, too, as I am proud of the quality of my products & service and I want you to receive your items as quickly as possible. I promise to stick with you and ensure that you receive the items you've ordered.

These extraordinary times call for extraordinary measures, and I ask for your patience and flexibility. If you are concerned, please reach out. I comply with Etsy's window for refunds, which is 180 days from the date your payment was processed, so you don't have to worry that by continuing to wait, you'll forego your right to ask for a refund if your order is truly lost in the mail.

Why is Etsy asking me to review my items before I've received them?

I know it can be aggravating to receive a prompt to review your item(s) when you haven't yet received them. Etsy's system will automatically prompt you to do so at the end of the estimated delivery timeframe, whether or not you've received your order. Sometimes delays can happen, resulting in packages arriving past that estimated date. Reviews are highly valuable, and serve to not only inform your consumer peers of your experience with the quality of products and service I provide, but they also inform Etsy of the same information. I do my best to prepare and post your order carefully and expeditiously, and am always here to help and support you.

Is express shipping available?

It's possible to arrange express shipping. If this is something you need, please get in touch!

Why is my tracking information in German?

Packages are shipped from my studio in The Netherlands via the Deutsche Post, which is the German postal service. I've found it to be the most efficient and lowest-cost option for international mail and small parcels. The tracking link provided to you will take you to the Deustche Post website, but you can also paste your tracking info into the website of your local postal system. Once your package passes through customs in your country, you'll be able to follow the progress of your order all the way to your doorstep.