QUALITY - HAND MADE IN THE U.S.A.
handcraftusa's Shop Policies
Hello and welcome to my workshop here at etsy.com. I would like you to know that I try my best to supply the you with the best quality craftsmanship and value in the products I make. If for any reason you are not happy with your purchase please contact me. handcraftusa.etsy.com
I can ship your order immediately after receiving verification from Pay Pal with an address confirmation.
When ordering wedding items the return policy is five days after purchase for a refund providing that the item is in the same condition when purchased.
All shipping is sent via U.S. mail lst class
If you need priority mail delivery there will be an additional postal shipping fee, please convo me before ordering so that I can adjust the price.
Customers living in the local Mahopac, N.Y. area may pick up their purchase and avoid shipping costs. Please contact me before ordering so that I can adjust the price.
If you wish an item delivered to someone other than yourself(a gift for example)you must supply me with the name, address and telephone number of the person I am shipping to. If you wish I will supply a gift card with a brief message included in your name with no extra cost to you.
International shipping costs will be determined based upon the Purchaser's address. International shipping is not tracked and Seller assumes no responsibility for delivery after the purchase has left the United States. International Purchasers must notify me PRIOR TO the completion of the order of their address so that I may determine the shipping charge and adjust the shipping cost in the listing.
Refunds and Exchanges
If for any reason you are not happy with your purchase please contact me. You may return an item for refund only within a seven day period after receipt of that item and provided that the item is in new condition with my tag intact.
Additional Policies and FAQs
I will consider custom orders upon request.
Last Updated November 2, 2014