Shop policies
I sell only hand made items.
Accepted payment methods
Returns and exchanges
I gladly accept returns and exchanges
I don't accept cancellations
The following items can't be returned or exchanged
- Custom or personalised orders
- Perishable products (like food or flowers)
- Digital downloads
- Intimate items (for health/hygiene reasons)
Returns and exchange details
Delivery
Shipping may take normally 1 week to Europe (max. 2 weeks), normally 2 weeks to overseas countries (max. 4 weeks). It may be more during the Holiday season. I can not be responsible for delays.
Unless you contact me with other instruction, I only ship to your Etsy address, not your PayPal address if it's different from your Etsy address. So please make sure your Etsy address is correct.
Additional policies and FAQs
For any reason if you're not satisfied or have any questions regarding your order, you must contact me first so that I would be able to do my best to solve any problems before you have to contact Etsy or PayPal or leave feedbacks. Again your satisfaction is my top priority.