handmadebyfirefli's Shop Policies
Welcome to Handmade by: Firefli!
Handmade by: Firefli offers fun and whimsical handmade jewelry for all occassions. Each item is unique and handmade with care. Thank you for visiting my shop and Happy Shopping :)
I accept payment by Paypal. All payments must be made within 24 hours of commitment to buy. If payment is not made within 24 hours, please contact me as soon as possible, or your order may be cancelled.
All items ship within 72 hours of payment received, excluding holidays and weekends.
If you have any questions about my shipping policies, please feel free to contact me.
All items are shipped with delivery confirmation, if they qualify. All items are shipped by USPS First Class Mail. If you are interested in rush or expediated shipping, please contact me beforehand (before purchasing the item) to arrange pricing.
Custom listings may take up to 5 business days to ship, depending on the order. Please contact me with questions.
NOTE: Please double check your shipping address in Paypal and on Etsy. If you have entered your address wrong and your order is returned to sender, I will charge a new shipping and handling fee to reship your order.
Refunds and Exchanges
I strive to make each item with as much care as possible. Items are also shipped in bubble wrap for protection. If there is a problem with the item you receive, please let me know as soon as possible so I can work to resolve the problem. If it is damaged upon arrival, I can send you a replacement or refund, with return of the item.
Additional Policies and FAQs
Thank you for visiting my shop! I am here to serve customers, so please feel free to contact me with any questions or concerns.
Thank you :)
-Handmade By: Firefli
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Last Updated October 16, 2013