handmadebynokka's Shop Policies
handmade * by * nokka is a line of unique handmade products ranging from patchwork, quilts and throws to crochet items.
It also includes a series of school & art supplies with a twist of homemade, such as bags, sandwich bags, cases (for pencils, markers or brushes) and covers (for books, notebooks, diaries or sketchbooks) .
In my work I always try to use natural elements and fibers such as cotton, linen, wood and to incorporate elements of the traditional culture and craft history that surrounds me.
I'm so glad you stopped by, hope you enjoy the visit!!
I accept payments via PayPal and bank transfer.
It is possible to use a credit card through PayPal, even if you do not have a Paypal account. Just hit the pay by credit card button after accessing Paypal.
I appreciate prompt payment but if you need more time to make it, feel free to contact me. Please notice that failure to make payment, without any contact been made about problems with that payment, will result in a canceled transaction within 48 hours of clicking the 'buy now' button.
Shipping is made within 48 hours after payment received.
Shipping price include handling fees and the cost of packaging and shipping supplies.
All items are carefully packaged and shipped.
Worldwide shipping is available .For international shipping is usually used "Registered Air Mail".
Please notice that shipping times depend on your location, the postal service and custom agencies involved in the process. International mail to most destinations usually takes between 5-14 days, although some countries may have delays of 3 to 6 weeks. For faster deliveries, please contact me.
handmade*by*nokka is not responsible for any taxes, custom charges or duties that may be applied in your country. The buyer is responsible for all customs fees, taxes or other tariffs.
Combined shipping for several items is also available, as long as requested for the same address. Exceptions are made for orders, which due to weight, or size must be shipped in more than one package or if an order has already been shipped.
Please make sure that your mailing address is the correct on your ETSY file, for this is the address used to ship all items. In case of a different shipping address, don’t forget to contact zhenit.shoppe, through 'Message from the buyer'
When buying several items, the difference in shipping costs, will be refunded to you through Paypal after all orders have been paid.
Refunds and Exchanges
All items are made with great care, with an eye on quality, but if for some reason you are not happy with your purchase, just contact me via ETSYconversation within 3 days of receiving your order.
Every situation is handled on a unique case basis.
Additional Policies and FAQs
The colors of the items may suffer slight changes due to photography and different monitor settings of your monitor resolution.
I accept special orders and reserve items. Special orders require payment in advance and reserved items will be removed if not paid within 5 days.If for any reason you cannot purchase your item in this time and I will be happy to hold it for you. After that if not received any communication from you, the piece will be taken out of reserve and made available again.
Please note that the ruler used in the pictures and all measurements are in centimeters (cm) or meters (m) - to convert centimeter to inch use the formula (cm x .39 = inch).
Last Updated February 13, 2011