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handmadeconcept's Shop Announcement

I sincerely appreciate with your reviews. Many thanks for your support :)

handmadeconcept's Shop Policies

Welcome

Welcome to HandmadeConcept :)

All my items will be packed with most care. However for environmental protection sometime I like to wrap with reused / recycled materials but sure that I try my best to make them clean and beautiful wrapping.

Payment

I accept PayPal only.

Shipping

I ship to your "Etsy Shipping Address", please make sure it is correct !

After receiving complete payment, I ship within 2-3 Business Days (Monday - Friday, not ship on weekend or holidays) Order placed on Friday might be shipped on the following Monday.

All order shipped via Thailand Post as Registered small packet airmail with tracking number that need the addressee's signature confirmation.

A tracking number will be posted on the order ,also you will get email notifications after the item has shipped.

I am located in Thailand, shipping overseas could take up to 2-4 weeks depend on destination country. Therefore please concern if you need to get the order in a rush time or use the order for your special event.

I am not able to responsible for delayed packages.Cause shipping time can not guarantee, sometime it might take longer depend on uncontrolled conditions such as long weekend , holidays ,customs delay and ect.

Please note that buyers are responsible for shipping charges and any duties, taxes or customs charges that may be incurred.

Shipping Cost is not only for postage but includes materials for packing.

Refunds and Exchanges

I would refund original purchase price only , not refund the shipping cost if the item was returned due to unclaimed or your address in esty invoice is not correct.In these cases,if you would like me to resend the item you have to pay for return shipping cost.So please recheck your current mailing address.

However your satisfaction is the most important. If you are not happy with your purchase, just let me know I always do my best to fix it.

Additional Policies and FAQs

For any questions please feel free to convo me.

It also would be very much appreciated if you could leave me feedback / review, comments or any suggestions.

Thank you for your support :)

Last Updated June 14, 2014