Welcome to CoolKnits handknitted scarves, gloves ...

Brisbane, Australia

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Shop policies

Last updated on May 10, 2022
Welcome to CoolKnit's shop.

Accepted payment methods

Returns and exchanges
If there are any problems, please contact me within 30 days of receipt of item/s.
Australian customers can use direct bank transfer, PayPal, Paymate, cheque or money orders. Please email me for details if you wish to use direct bank transfer or Paymate.

Overseas customers can use PayPal, Paymate, cheque or money orders.

If you are using PayPal:

Please follow the instructions as you go through Etsy's checkout.

If you are using Paymate:

After you have been through Etsy's checkout:

Please contact me for my email address and reference number then go to http://www.paymate.com.au/ and follow the paymate instructions.
All shipping charges listed are in US dollars. Prices are based on Australia Post rates plus the cost of a padded envelope or tough bag (parcel).

Your item/s will be sent to you as soon as payment is received. Everything is carefully wrapped and placed in a tough or padded envelope to ensure that your item/s arrive safely.

Australia - 2-3 business days by Australia post.

New Zealand (includes Pacific region, Asian countries) - 3-6 business days by airmail.

European and non-European (as indicated in shipping costs) - 7-14 business days by airmail.

Everywhere else (includes Americas and African countries) - 7-14 business days by airmail.

If you have any special requests for shipping or if international customers want to opt for the cheaper surface mail please email me.
Additional policies and FAQs
Any questions please contact me.