handmadeXOXO

handmadeXOXO

Tennessee, United States · 195 Sales

handmadeXOXO

handmadeXOXO

Tennessee, United States 195 Sales On Etsy since 2013

5 out of 5 stars
(57)
Shop owner

Jennifer

Contact

Announcement   Welcome to handmadeXOXO!Here you will find Custom personalized items,Quality merchandise & OUTSTANDING customer Service.Pull up a chair and stay a while.
I'am so glad you stopped by!
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Want to see all my designs & fonts in one place? https://www.pinterest.com/handmadexoxo/
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CUSTOM ORDERS:
Are always welcome! I'am one person creating Items so it takes time to get them on here. If you do not see what you are looking for, send me an email and I will work with you to create YOUR pretty.little.things. *Please note: for some designs, there may be an additional set up fee* Please review my Policy page.
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TURN-AROUND TIME:
Please keep in mind, my average turn around time for an order is 1-2 weeks out not including the time we take to get email and get all your idea's together. It also does not include special order blank items.
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BUSINESS HOURS: Sunday-Wednesday 730-8pm (Central time)
Thurs,Fri,Sat - limited hrs.I work my other job- I answer messages 730am & 8:30pm(central time)
If you message me on Thurs,Fri,Sat I will do my best to message you within 24-48 hours max!
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RUSH ORDERS: There is a $10 charge PER rushed item. This includes an order that needs to be completed in less than a week.
*Remember to view my POLICY SECTION for any questions you may have.If I have not answered them, please send me an email and I will get back to you with in 24hrs unless its on my days off. *Policies can change at anytime I see is best for my business & customers*
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CUSTOMER SERVICE:IS my # 1 priority!
I guarantee my products and your satisfaction with each and every product purchased! If you ever have concerns or questions about anything you purchase from me, please contact me, I'am here for you!
You are supporting a small business in the USA.
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SHIPPING: I ship most clothing PRIORITY MAIL - one flat rate! If it fits, it ships! Tracking & insurance is included with this shipping fee & you get your pretty.little.things. 1-3 days once its shipped!


Thank you for supporting handmade & choosing handmadeXOXO!
XOXO,
jennifer

Announcement
Last updated on Aug 11, 2016

Welcome to handmadeXOXO!Here you will find Custom personalized items,Quality merchandise & OUTSTANDING customer Service.Pull up a chair and stay a while.
I'am so glad you stopped by!
****************************************************
Want to see all my designs & fonts in one place? https://www.pinterest.com/handmadexoxo/
******************************************************
CUSTOM ORDERS:
Are always welcome! I'am one person creating Items so it takes time to get them on here. If you do not see what you are looking for, send me an email and I will work with you to create YOUR pretty.little.things. *Please note: for some designs, there may be an additional set up fee* Please review my Policy page.
*********************************************************
TURN-AROUND TIME:
Please keep in mind, my average turn around time for an order is 1-2 weeks out not including the time we take to get email and get all your idea's together. It also does not include special order blank items.
**********************************************************
BUSINESS HOURS: Sunday-Wednesday 730-8pm (Central time)
Thurs,Fri,Sat - limited hrs.I work my other job- I answer messages 730am & 8:30pm(central time)
If you message me on Thurs,Fri,Sat I will do my best to message you within 24-48 hours max!
*******************************************************************
RUSH ORDERS: There is a $10 charge PER rushed item. This includes an order that needs to be completed in less than a week.
*Remember to view my POLICY SECTION for any questions you may have.If I have not answered them, please send me an email and I will get back to you with in 24hrs unless its on my days off. *Policies can change at anytime I see is best for my business & customers*
*********************************************************************
CUSTOMER SERVICE:IS my # 1 priority!
I guarantee my products and your satisfaction with each and every product purchased! If you ever have concerns or questions about anything you purchase from me, please contact me, I'am here for you!
You are supporting a small business in the USA.
**********************************************************************
SHIPPING: I ship most clothing PRIORITY MAIL - one flat rate! If it fits, it ships! Tracking & insurance is included with this shipping fee & you get your pretty.little.things. 1-3 days once its shipped!


Thank you for supporting handmade & choosing handmadeXOXO!
XOXO,
jennifer

Jennifer

Contact shop owner

Jennifer

View all 46 items

Reviews

Average item review
5 out of 5 stars
(57)
Stacy Sayles

Stacy Sayles on Jul 16, 2016

2 out of 5 stars

That's all I have to say about my experience....

Jennifer

Jennifer responded on Jul 17, 2016

Stacy-Instead of choosing a monogram from my chart,you told me to pick a font that looks best w/your monogram. I'm sorry you were not happy with the font I chose.Both hats look really cute.I emailed and said I would discount a ballcap for you to send again.I'm sorry you were not satisfied with one of the ballcaps I made for you.You did say you liked the other one I made.I promptly answered every email you sent me.I don't know what else I could have done to make you happy.Sorry you feel this way.

View all 57 reviews

About

Jennifer's Profile

ABOUT ME:
I'm a mommy,a wife, a self taught sewer! I LOVE my embroidery machine♥.I smile everyday that I wake up and get to use it! You know that tingling feeling from head to toe you get when something wonderful happens?Yes-that is how I feel when I get to create a special item for someone like you! It is so much fun to be able to create things that make people feel good, allows you to remember someone you love or making a gift for you to give to someone special! It brings me such joy, love,happiness & sanity to create gifts that are as unique as the giver.

Fun little tidbit: handmadeXOXO was showcased on National Magazine in 2013!

Here are a few other things I enjoy, in addition to, machine embroidery.....
A reality show watcher think(Orange County Housewives) & HGTV( Fixer Upper & House Hunters), After remodeling our home 5 yrs ago,I could easily become addicted. I subscribe to This Old House magazine. I love to decorate my front porch & home to make it feel welcoming,cozy and warm! I love to organize-my label maker is a close friend.

I'm the sole proprietor of handmadeXOXO. In a nutshell, that means its just me! From start to finish, my 2 hands create your finished product! Besides having this business full time, I'm a Licensed Optician. I work outside the home 3 days a week. I also have a fabulous title of Mommy! I have two adorable and loving little girls.In 2012,we added a new family member! We adopted a Boston Terrier & named her Molly. If you are ever thinking of adding a pet,please consider adopting!

BEHIND THE BUSINESS NAME:
My grandfather use to run a shopping center in Alabama,As a young child,I can remember jumping into the passenger seat of his red truck to go run his daily errands.As he tended to his business,I would sit behind the big metal desk in the front office and type on his paper calculator like a big girl! If I close my eyes long enough, I can still hear the clicking sound the calculator & the stuffy smell of the office.Hand in hand,skipping just a bit, we would make our rounds to each store and he would chat with the store managers. Memories I will cherish a lifetime.He left this world in 2000,but not my heart.

I dedicate my business name in my grandfather's honor.Not only did he serve his country in WWII,he had business sense. I miss him more each and every year that passes. He was my buddy as I was his. When he could not travel from Alabama to Tennessee to pick me up for a visit, he would send me letters in the mail and end them with, "XOXO". handmadeXOXO was born.

2 quotes that I live by:
" Be nice to people.Its a wonderful legacy to leave behind."
"The BEST is yet to come."
The best IS yet to come... not only in life but also with my business venture. I'm excited, and ready for this challenge. I hope you will.... follow along with me.

XOXO ,
jennifer ♥

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Shop members
  • Jennifer

    Owner, Maker, Designer

    A wife and mother to 2 adorable little girls who inspired me to find my 'hidden' creative talents.

  • Molly

    Assistant

    This is Molly,our adopted 4 legged assistant who loves to get her head petted when I'm sewing. Please adopt,your heart will thank you for it!

Shop policies

Last updated on January 4, 2016
Welcome to handmadeXOXO! All items are created with love and great attention to detail.I specialize in making each item stand out.If you are looking for something special, please message me & I will do my best to work with you to come up with the perfect gift.

HOURS OF OPERATION: Tues-Sat. 8am-5pm central standard time.
Closed Sunday & Monday. If you message me after hours or days off, Please allow 24-48hrs to message back. I have a home to run- its called being a Mommy! LOl

PRODUCTION TIME: My current time frame is 7-14 business days, not including the 2-3 days for shipping. Unless its a "ready to ship" item.
Orders are completed in the order I receive them. If you need them sooner, send me a message before you order to see if I can accommodate you. A $10 rush fee is added to all rush orders.

PLACING AN ORDER: Please leave ALL the necessary information needed to complete your order. Without it, I can not start your order which will delay your order. That's no fun! I will message you 2 times. if I don't get a response on the 3rd day, your order will be cancelled and your money refunded. Please make sure you have your Etsy email notification turned ON and check your email often.

MONOGRAMMED ITEMS:
Monogrammed items: Please leave me the name in the order you want the monogram.
A)monograms w/ a LARGER CENTER LETTER USE FIRST,LAST,MIDDLE
B) monograms that are ALL the SAME SIZE,you use FIRST,MIDDLE,LAST order.
♥ remember,this is your special item.there are not right or wrong ways to monogram.Its yours! I will stitch it how you want it♥


NECESSARY INFORMATION NEEDED:
1) date you need the order.
2)sizing. Its the responsibility of the buyer.Please take the time to measure your child & compare it to my sizing guide(s). Some shirts run small. Please read all the information in the listing carefully. I do not refund due to sizing issues. Always size up if you are concerned with the shirt being too small. They can always grow into the shirt.



Size guide for Child of Mine brand onesis (true to size) GIRLS
a) nb/ h:21.5"/ w: 5-8lb
b) 0-3months/ h: 21.5"-24"/ w: 8-12.5lbs
c) 3-6m/ h:24-26.5"/ w:12.5-16.5lbs
d) 6-12m/ h:26.5"-30.5"/ w:16.5-24.5lbs
e) 18m/ h: 30.5"-32.5"/ w: 24.5-27.5lbs
f) 24m/ h: 32.5-34"/ w: 27.5-30lbs

Size guide for Gerber brand BOYS(true to size)
a) nb/ h:17-21"/w:5-8lbs
b) 0-3m/h:21-24"/w:8-12lbs
c) 3-9m/h:24-28"/w:12-20lbs
d) 12m/h:28-30"/w:20-24lbs
e) 18m/h:30-32"/w:24-28lbs
f) 24m/h:34-38"/w:32-35lbs

Please review my POLICY page before you order.

Accepted payment methods

  • Accepts Etsy gift cards
Payment
I except Paypal.Its a very secure site. It is also possible to to pay with Paypal without the need to register for an account. Now that is convenience! Please make sure your address you have on Paypal is correct, this will be the address I use to ship the items unless we have made other arrangements.

Payment is due within 24hrs.

I do NOT begin an order until I get payment and it clears. Please let me know if you need a little longer. I understand (as a mommy) that things come up.
I'm friendly & easy going.
Shipping
I ship MOST items by PRIORITY MAIL- if it fits, it ships! Insurance & tracking are included in this fee. Items arrive to your destination 1-3 days!

I recycle shipping supplies such as boxes, wrapping paper & bubble wrap whenever I get an opportunity. It not only keeps my cost lower for you but is more earth friendly.
ALL recycled supplies are clean and odor free! ALL items are sent wrapped and ready for casual gift giving.

I use Priority Flat Rate for International Orders- Please note that is can take 2 weeks or longer (in addition to getting your item ready) to receive your package if shipping Internationally.
Refunds and Exchanges
Customer Service is my #1 priority!

I absolutely value & adore you,my customer! I want you to feel like a celebrity when you shop handmadeXOXO! If you have any concerns with your order, please contact me as soon as possible. I will handle refunds and exchanges on an individual basis.


Refunds/ Exchanges: I can NOT accept returns on Hair accessories ,holiday items & Items that have been personalized/monogrammed....unless its a defect on my behalf. If there is ever a concern, please message me & we will work that out on a case to case basis.

IF we agree that you need a refund or exchange, the item has to come back to me in the same condition I send it. I pay close attention to packaging items appropriately so it gets to you in NEW & CLEAN condition.
It is the responsibility of the buyer to pay for ALL shipping fees back to me. ALL items need to be returned in the same package you received it. I'm not responsible for items that are returned that are lost or damaged in transit back to me.

As a buyer myself, CUSTOMER SERVICE is VERY IMPORTANT to me.
I do not want you to have any regrets with buying from me.If you have any questions,BEFORE you leave a negative feedback, PLEASE email me.
I'm ALWAYS available by email. I'm more than happy to work out something on a individual basis should a concern come up.
Additional policies and FAQs
♥Prices & policies are subject to change without notice♥
Sizing is the responsibility of the buyer. Please take the time to measure your child.

CLEANING AND CARE RECOMMENDATION:
Wash cotton tee's in cold water. I love Oxyclean for fighting any stains. I also recommend you air dry your items, fluff in dryer/warm iron on backside if necessary. This method will allow your shirts to last much longer and look new.

Business hours(Central standard time zone)
Sun & Mon=closed: I still answer messages
Tues-Sat 8am-5pm

What are you waiting for? Pull up your chair in the comforts of your home, wear your snazzy pj's(or not so snazzy pj's) no ones looking and relax shopping here!
XOXO,
Jennifer♥