PersonalizedCottage

Welcome to Personalized Cottage !!

New York, United States 76235 Sales On Etsy since 2012

5 out of 5 stars (14382)

PersonalizedCottage

Welcome to Personalized Cottage !!

New York, United States | 76235 Sales

PersonalizedCottage is taking a short break

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Note from shop owner Hello. Welcome to Personalized Cottage. At this time we will not be taking any orders . We apologize for any inconvenience. Thank you for your business.

Note from shop owner

Last updated on Aug 24, 2019

Hello. Welcome to Personalized Cottage. At this time we will not be taking any orders . We apologize for any inconvenience. Thank you for your business.

Frankie, Michael and Michelle Caldone

Contact shop owner

Frankie, Michael and Michelle Caldone

Reviews

Average item review
5 out of 5 stars
(14382)
See reviews that mention:
quality 1434 shipping 2838 customer service 818

About

Personalized Cottage

Welcome and thanks for taking the time to learn more about our business and all the wonderfully talented people behind the scenes .

We are a family built shop that has grown quickly and we are living the dream while offering one of a kind pieces .

Personalized Cottage, formerly Hanger Design Center, has expanded into all things personalized. We proudly offers our amazing personalized bridal hangers , which is the product with which this whole dream started. Each personalized hanger is created using all of our hands , from the hand bending to hand drilling , to adding the bow - resulting in a long lasting reminder of your special day

We also offer just about any personalized gift as well now ,ranging from flasks to drum sticks , cutting boards to hammers , puzzles to mugs, ammo cans to bullets .

Being able to create and personalize gifts you can't find while running out to the store is what keeps us going each day

We will continue to add many more designs and gladly take customer requests , so please check back often to see our new creations or send us a convo for a custom order

Thanks ,
The Personalized Cottage Team

Shop members

  • Frankie Caldone

    Owner, Designer, Curator

    Frankie is our brains behind it all ... Frankie handles all operations with our laser machines , designs all of our products and is the master of making sure we have what we need , when we need it .. He is our go to guy for all questions within PC.

  • Michael Caldone

    Owner, Customer Service, Marketer

    Michael handles all of our customer convos , he is the voice behind the computer ... When there is a question on shipping or custom orders , he is there day or night making sure you are answered quickly and easily and receive exactly what you need .

  • Michelle Caldone

    Owner, Photographer, Shipping Department

    Michelle is our shipping and quality assurance department . She is the last one to see all orders before they ship and adds her special touch of perfection to all orders to make sure they all arrive as promised . She is also our photographer -:)

  • Ashley

    Personalization

    Ashley is our go to girl for personalization , her talents include being a rockstar with a sharpie paint pen as well as michaels wife -:)

Shop policies

Last updated on December 26, 2017
Welcome to Personalized Cottage where just about any personalized gift can be found for any occasion, as well as that dream personalized hanger to go with your fairy tale wedding gown is found.We specialize in custom made wedding hangers personalized to your liking. We not only offer different color top quality wooden hangers but we also offer over 35 different color satin bows to compliment any color you may want . We also offer many engraved gifts for the grooms side as well. Your satisfaction is our main concern and we are available 24/7 for you. We here at Personalized Cottage understand the importance of these items and put the utmost love and care into creating each one.

Accepted payment methods

Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns and cancellations
Contact me within: 3 days of delivery
Ship items back within: 30 days of delivery
Request a cancellation within: 24 hours of purchase
I don't accept exchanges
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
Returns and exchange details
Refunds or replacements will be offered for these purposes only:
1- We engraved or bent the wrong design into your item.
2- We gave you the wrong item.

Absolutely no returns or refunds are given because a customer feels the lettering does not look like the name they asked for ..Only if a letter is missing or added.All personalization is done exactly as it is left for us in the note section of the order .If a ♥ is wanted on the hanger it must be asked for in the note section ,, its not automatic.

Arrival of shipment:
We make no guarantees of shipment timeline. We notify via email that your order has shipped and when you can expect it with a general window of 3-5 days. We cannot control USPS . We will not issue a refund or replacement because delivery timeline expectations were not met.If item shows delivered no refunds are given.
Shipping
Please understand it is the customers responsibility to make sure when placing the order all info is correct, as well as checking their own invoice that the shipping address is correct.

Please make sure your shipping address is correct. If you need to change the shipping address, please notify us as soon as possible. If we ship an item to the address shown on your order and it is the wrong address
WE ARE NOT LIABLE TO REPLACE or RESHIP the product.

In addition, we send out shipping notifications to every customer when their order is shipping. You will also receive a tracking # to your email.

Each customer is responsible for verifying their address Once the item is out of our possession, we can not do anything to change the destination.

Due to the level of Personalization of our items, we require a minimum of 7 to 10 days to produce and 3-5 days for shipping . During the holiday season or if we encounter a heavier work load, that may be increased to 2-3 weeks.

Domestic Shipping done through USPS mail carrier and Fed Ex.
Additional policies and FAQs
Copyright Notice:
All items in my shop being sold is strictly for the time spent in creating this item. All copyrights and trademarks of the character images being used belong to their respective owners and are not being sold, they are provided to you for free. This item is not a licensed product and I do not claim ownership over the characters used.