HangingWillowDesign

Invitations & Stationery

Bathurst, Australia

HangingWillowDesign is currently not selling on Etsy We’re here if you need help with an order from this shop. Have questions? Visit our Help Center.

HangingWillowDesign is currently not selling on Etsy

We’re here if you need help with an order from this shop. Have questions? Visit our Help Center.

Shop policies

Last updated on March 15, 2016
Welcome to Hanging Willow Design

Accepted payment methods

Paypal Mastercard Visa American Express Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
Non Custom Orders:
Refunds will be given once the goods have been returned at the purchasers expense within 14 days of receiving them.
Refund will be given on the goods only, not postage unless the error is on my part.
Packages getting delayed in the post once sent is not my error. If your goods arrive after you need them I am happy to refund them GOODS ONLY once returned to me.

Custom & Personalised Orders:
Refunds not available unless there is a problem with the item.
In this instance refunds will be addressed on a case by case basis.
Goods will need to be returned for full refunds.
Shipping
Shipping within Australia is via Priority Post unless otherwise selected.
Packages should arrive within 2-4 business days of being posted - there is no tracking info.

International Postage is via Regular International Postage, and provides NO tracking. Delivery times will vary by country but are typically 10 business days.
Please note that sometimes packages do take a little longer when sending internationally and this is out of my control and I am unable to track them.
If you would prefer tracking, I am happy to add this to your order at your expense, convo me prior to purchasing so I can add it to your purchase.

I will happily send any of my items overseas.
If your country is not listed please contact me for a shipping price.

Please note that standard international post does NOT provide tracking info in order to keep postage costs down. If you wish to add tracking convo me and I will add the difference for you.

If you require express or any other type of postage please contact me.