HannahJanesArt

If you are unhappy with your purchase after you receive it, I will accept returns within 14 days of receipt of item. Please send me a message letting me know that I can expect the item back, and I will refund you (minus the original shipping cost) once I receive the item in its original condition.
I would very much appreciate also knowing why you wish to return the item, as I want all customers to be satisfied with their purchases and am always striving to improve!

I do my best to show all items accurately in my listings, but due to some differences in monitor colors, the item that you receive may look slightly different in color than what you see on your screen. If you have any questions about an item (color, size, materials, etc) please send me a message before purchasing.

If an item is damaged during shipping, you can send the item back within 14 days of receipt and I will recreate it for you at no charge. Please allow me up to two weeks to recreate your item once I receive the damaged piece back!

I accept payments through PayPal only. If you prefer to pay with a credit card, PayPal can accommodate you, even if you do not have an account with them.

All items are shipped via the United States Postal Service within 3 business days of purchase. All packages include tracking, and all items are shipped securely using a double boxing method to ensure safe arrival of your item.

I am happy to ship internationally. Please be aware that any and all customs fees, taxes, or duties are the responsibility of the buyer.

I am currently accepting custom orders. If you would like to discuss custom orders, please send me a message!

Please note that I reserve the right to refuse a custom order if the request falls outside of my artistic and stylistic preferences.