HappyCatPrintsCo

★ All orders are NOW SHIPPING FROM USA ★

8339 Sales

HappyCatPrintsCo

★ All orders are NOW SHIPPING FROM USA ★

8339 Sales On Etsy since 2012

5 out of 5 stars
(1556)

Shop owner

Caroline

Contact

HappyCatPrintsCo is taking a short break

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Note from shop owner My shop will be on vacation May 12 - June 4.
OPEN ORDERS — I remain available to fulfill all open orders – no worries :)
QUESTIONS — I remain available to respond to messages within 24 hours.

Caroline :)

Note from shop owner

Last updated on May 12, 2017

My shop will be on vacation May 12 - June 4.
OPEN ORDERS — I remain available to fulfill all open orders – no worries :)
QUESTIONS — I remain available to respond to messages within 24 hours.

Caroline :)

Caroline

Contact shop owner

Caroline

About

ONCE UPON A TIME, there was a little girl named Caroline.

She loved to do creative things with her tiny hands. She was selling her drawings for “5 cents, 10 cents, cheap, cheap!” in front of her house. She wanted to be an artist when she grow up...

Many years later, the dream came true! After twelve years as a graphic designer, I opened my first Etsy shop in 2012. My personalized designs featuring animals became quickly popular, making thousands of happy customers around the world!

I create all my designs in my lakefront studio in QC, Canada - surrounded by trees and nature, I am inspired by my environment every season, every day!

NEW - I now partner with professional printers in USA. They carefully take care of printing, packaging and shipping all my items - allowing me to focus more on creating new designs and developing new products collections!

My other Etsy shops:
HappyCatDownloads.etsy.com
HappyCatPrints.etsy.com

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Shop members

  • Caroline

    Owner, Creator

    I am a happy graphic designer & illustrator. I try to convey my love for life, nature and animals through my creations. I speak English and French.

  • Syrah

    Lazy Helper

    I'm not lazy. I meditate a lot...

Production partners

  • Professional Printer

    CA, United States

    This production partner prints my original designs on stretched canvas, and also takes care of the packaging and shipping steps. This partnership also allows me to focus more on the creative aspects of my business, and to develop new ideas for my customers.

  • Professional Printer

    CA, United States

    This production partner prints my original designs on mugs, large posters, framed art, tote bags and pillows, and also takes care of the packaging and shipping steps. This partnership also allows me to focus more on the creative aspects of my business, and to develop new ideas for my customers.

  • Professional Printer

    CA, United States

    This production partner prints my original designs on art prints and guest books, and also takes care of the packaging and shipping steps. This partnership also allows me to focus more on the creative aspects of my business, and to develop new ideas for my customers.

Shop policies

More information

Last updated on May 5, 2017
Frequently asked questions

➤ TURNAROUND TIMES

Orders ship from USA.

ORDERS CANNOT BE RUSHED.

See each product listing for detailed production times.

In a nutshell, total turnaround times are:

➤ REGULAR ITEMS:
> To USA – usually arrives within ±2 WEEKS*
> To CANADA – usually arrives within ±2-4 WEEKS*
> To EUROPE – usually arrives within ±2-5 WEEKS*
> To REST OF THE WORLD – usually arrives within ±3-6 WEEKS*
*Barring any unexpected customs or postal delays

➤ PERSONALIZED ITEMS:
> To USA – usually arrives within ±2-3 WEEKS*
> To CANADA – usually arrives within ±2-5 WEEKS*
> To EUROPE – usually arrives within ±3-5 WEEKS*
> To REST OF THE WORLD – usually arrives within ±3-6 WEEKS*
*Provided that you approve your proof within 24 hours
*Barring any unexpected customs or postal delays

➤ PROOFING (personalized items)

If your order includes PROOFING:

A digital proof will be sent to you via Etsy Conversation, within 1-2 business days (Monday-Friday).

*YOU ARE RESPONSIBLE FOR CHECKING YOUR MESSAGES ON ETSY, AND APPROVING THE PROOF IN A TIMELY MANNER*

Once approved, changes are no longer possible.

IF I DO NOT HEAR FROM YOU WITHIN 3 DAYS:
I will send you a reminder. If no response within 48 hours, I will create and ship your item as is. Changes will no longer be possible. You will be responsible for any error or delay.

IF YOU FORGOT TO PROVIDE SOME INFO:
I will contact you via Etsy Conversation. If no response after a certain time, I will send you a message stating that if I have not heard back from you in X days, I will cancel your order.

➤ SHIPPING SERVICES / TRACKING

For delivery times, see individual product listings.

TO USA:
Thin or Light Packages –> USPS 1st-Class - WITH tracking
Thick or Heavier Packages –> USPS Priority - WITH tracking

TO CANADA & INT’L:
Service used will depend on item (either USPS 1st-Class Int’l or APC Int'l Economy)
Tracking may be limited or not available to some destinations.
Contact before ordering for more info.

➤ SHIPPING ADDRESS

*You are responsible for checking your Etsy receipt and making sure that the shipping address on it is accurate*

If you realize that you provided the wrong address, contact me IMMEDIATELY via Etsy Conversation.

If my print shop has already started processing your order, changing your address may NOT be possible.

I cannot be held responsible for any issues, delays or lost packages due to an incorrect address. No refunds will be possible.

If the package is returned back by the postal services, I will contact you to arrange reshipping. WITHIN 30 DAYS you will need to confirm the new address and pay the reshipping cost (after that, unclaimed returns will be donated to charity).

➤ CANCELLATION POLICY

I partner with external print shops.

Once your order has been sent to the print shop for production, it is NO longer possible for me to cancel or change your order.

Therefore, my cancellation policy is:

REGULAR orders – you must request cancellation/changes *within 1 HOUR* of purchase (as I usually send orders to production quickly to have them fulfilled as fast as possible)

PERSONALIZED orders – once you approve the proof / once order has been sent to production, cancellation/changes are no longer possible.

Before ordering, you are fully responsible to carefully read the item details, and to make sure you are aware of and understand the turnaround times provided.

➤ GIFTS

PRICING INFO:
Be aware that customs laws oblige us to provide the item value for some orders sent outside the USA.

CUSTOMS FEES:
On some orders sent outside the USA, be aware that the recipient may need to pay customs fees, taxes or other import fees upon delivery.

GIFT WRAPPING:
Since all items are packaged in the same way to optimize the process and to comply with postal standards, custom gift wrapping is unfortunately not possible.
However, I can happily have a personalized note from you printed on the packing slip (see below).

GIFT NOTE:
A personalized note can be printed on the packing slip (please provide note at checkout when placing your order).
***Space is limited to 150 characters, including spaces***

➤ SALES, CUSTOMS AND IMPORT TAXES

For orders sent OUTSIDE the USA, you may be required to pay fees at delivery, such as customs and import charges, duties, VAT or other fees.

*You, as the buyer, are responsible for these fees*

Packages returned to me as a failure to pay these fees are not refundable.
Unclaimed packages are not refundable.
I cannot be held responsible for delays due to customs.

➤ DAMAGED ITEM PROTECTION

If the item is damaged or defective upon receipt:
A new item will be happily created and sent to you for free.

CONDITIONS:
- You must contact me via Etsy Conversation WITHIN 3 DAYS OF RECEIPT
- You must provide photo(s) showing the damage or defect.

➤ LOST PACKAGE PROTECTION

Please keep in mind that postal or customs delays can occur, and that I cannot be held responsible for such delays.

If the package is declared as lost in the mail:
A new item will be happily created and sent to you for free.

CONDITIONS:
- Shipping will be made to the same address and via the same service as the original item (or if you prefer to upgrade, I will send you an invoice for the added cost).
- If tracking info states that it has been delivered, the package can unfortunately not be declared as lost (in such a case, you will have to file a claim directly with the carrier).

➤ CARE INSTRUCTIONS

PILLOWS:
• COVER
-Machine wash with like colors, in cold or warm water, gentle cycle
-Only use non-chlorine bleach, when necessary
-Tumble dry low
-Cool iron inside-out, if necessary
-Do not dry clean
• INSERT
-Should only be handwashed

MUGS:
-Dishwasher safe (top rack recommended)
-Microwave safe

TOTE BAGS:
-Machine wash cold, gentle cycle with mild detergent and similar colors
-Do not bleach
-Do not use fabric softeners
-Hang to dry
-Cool iron inside-out, if necessary
-Do not dry clean