happypetpaws

Dog & Cat Bandanas, Catnip Pillows, & Elk Antler Chews

Buffalo, New York · 200 Sales

happypetpaws

Dog & Cat Bandanas, Catnip Pillows, & Elk Antler Chews

Buffalo, New York 200 Sales On Etsy since 2009

0 out of 5 stars
(90)

Shop owner

Julie L.

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Julie L.

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Julie L.

Reviews

No reviews in the last year

Anonymous on Jun 3, 2013

5 out of 5 stars

adorable! thanks

Anonymous on Mar 15, 2013

5 out of 5 stars

Fast shipping, excellent customer service

Anonymous on Jan 9, 2013

5 out of 5 stars
View all 90 reviews

Shop policies

Last updated on December 19, 2011
All of the items have been handcrafted by me. My goal is to create high quality pet products that can be enjoyed for a long time.

Your satisfaction is very important to me and if you have any questions, please let me know. I will be more than happy to answer them. Thanks ★

~Julie

Accepted payment methods

  • Pay with Visa
  • Pay with Master Card
  • Pay with American Express
  • Pay with Discover
  • Pay with PayPal
Payment
Payment must be made via Paypal within 3 days of your purchase. You can use a credit card through Paypal without having an account with them. (I can also manually process credit cards. If you want to pay in this way, you must contact me and I will give you my fax number so you can securely fax me your credit card information. My preferred method of payment, however, is through Paypal.)

Failure to pay will result in cancellation of the transaction and appropriate feedback. If you order an item and then change your mind about the purchase, please contact me within 3 days of placing the order and I will cancel the sale.
Shipping
The bandanas, catnip pillows, and elk antler chews are usually shipped by USPS First Class Mail. The ceramic bowls are shipped by either USPS Priority Mail, UPS, or Fedex with a tracking number. Items are shipped within 1-2 business days after receiving payment. If you would like to add insurance or you want upgraded shipping, please let me know before you pay and I will adjust the charges and send you a new invoice. (Insurance is included in the shipping charges for the ceramic bowls due to their fragile nature.) I package all of my items with the utmost care, and I cannot be held responsible for lost packages. For international orders, any customs, duty fees, or applicable taxes are the sole responsibility of the purchaser.

I will gladly ship bandanas and catnip pillows worldwide, but I will only ship ceramic pet bowls throughout the US and Canada. Elk antlers will only be shipped within the U.S.
Refunds and Exchanges
I take great care to show and describe items as accurately as possible. However, if you are not satisfied with your purchase, I will accept returns and refund your money under these conditions:

-You must let me know within three days of receiving the item.

-After contacting me, you must carefully re-wrap and enclose the item in the original package and ship it back to me with delivery confirmation. A delivery confirmation number will allow you to prove that you shipped it back to me. The return shipping cost is the buyer's responsibility.

-After I receive the item in its original condition, you will be refunded the original purchase price (minus the original shipping cost). Shipping fees will not be refunded.
Additional policies and FAQs
Sales Tax: Any order shipped to a New York State address will be charged sales tax.