happyrover

Happy Rover's Embroidered Patches & More

Rio Rancho, New Mexico On Etsy since 2009

Buyers are raving!

This shop got multiple 5-star reviews in the past 7 days.

happyrover

Happy Rover's Embroidered Patches & More

Rio Rancho, New Mexico | 4,993 Sales

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happyrover

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happyrover

Reviews

Average item review
5 out of 5 stars
(1151)
See reviews that mention:
quality 250 shipping 223 customer service 172

About happyrover

Sales 4,993
On Etsy since 2009

Around the web

Shop policies

Last updated on March 29, 2017
Welcome to Happy Rover's. Customer satisfaction is #1

Accepted payment methods

Paypal Mastercard Visa American Express Discover Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
Returns/exchanges are made on a case by case basis. Personalized and custom items are non-returnable. Please contact us as we are fair. Contact must be made within 15 calendar days of delivery and prior to sending any merchandise back. Depending on the circumstance we may request an e-photo(s) and/or a 20% fee in efforts to recover our unrecoverable expenses i.e. cost to ship.

Our contact information is on the packing slip you received with your order.
Actual Shipping & materials = nonrefundable
Buyer pays return shipping.
All returned items must be in new condition.
Items that have been used or damaged/unresalable are not refundable.


International buyers are responsible for paying all import duty, tax and fees, which may be collected by your country when the parcel arrives. We declare exact purchase price as the value of goods when completing customs declarations forms. We will not check the "gift" box or under value items on the customs form.
Payment
We accept Paypal and will mail only to addresses provided to us via paypal at the time of checkout. Address errors are the cause of many items lost in transit. If we make a refund due to address error, it will be minus unrecoverable fees i.e. paypal

Payment is due at the time of checkout.

New Mexico residents pay posted tax rate on product and shipping.
Shipping
Primary Shipping method is
First Class Mail
Shipping time for USPS 1st class mail is 3 to 15 business days with delivery confirmation. If you need something quicker let us know and we can give you shipping alternatives/pricing.

We apologize, but if an item shows DELIVERED insurance will not pay.
Additional policies and FAQs
We are happy to quote design fees and turn-around time on custom orders.

Don't forget that it is illegal to pass off a pet as a service animal.

We are not a certification agency nor do we certify working service dogs.

We will not take any responsibility for the dog or handler of the dog wearing a patch or any product made by us. Please know the laws of your state/where you are handling your service animal.

Happy Rover's will be the intellectual property owner of all designs even if custom/requested, and unless otherwise mutually agreed upon between all parties, Happy Rover's exercises the right to reuse any designs - custom or otherwise - in the satisfaction of any other order.

Happy Rover's is not responsible for any injury or loss caused directly or indirectly by the use or misuse of our products.