happyserendipity

Happy Serendipity

74 Sales

happyserendipity

Happy Serendipity

74 Sales On Etsy since 2010

0 out of 5 stars
(20)

Shop owner

Lou

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Lou

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Lou

Reviews

No reviews in the last year
Lauren Byrne

Lauren Byrne on Dec 5, 2013

5 out of 5 stars

Delivery was really fast and the packaging was really cute. Very happy.

Anonymous on Apr 6, 2013

5 out of 5 stars

i'm in love!!

Anonymous on Apr 6, 2013

5 out of 5 stars

i love this bag. it's just awesome! thank you so much°

Anonymous on Jun 21, 2012

5 out of 5 stars

it's anwesome little clutch! love it!!

Anonymous on Jun 21, 2012

5 out of 5 stars

the wallet is amazing! the embroidery is stunning!

View all 20 reviews

About

serendipities all the way

the day i discovered i love to craft changed my life. i love to design and create gorgeous goods that you can use every day and i'm always discovering new techniques and materials. from one serendipity to the next!

Shop members

  • lou

    Owner, Maker, Designer

    italian girl, living in frankfurt, working in advertising, author of a crafty idea inspirational blog, living out lout, dreaming big, being happy, living the crafty life!

Shop policies

Last updated on January 29, 2013
welcome to happy serendipity. I'm glad you're stopping by.
thank you for taking a moment to look over my shop policies.

all orders will come wrapped nicely. please send me an email if you want the item to be packed ready for gift-giving or for personalized messages that can be included as well.

Accepted payment methods

  • Pay with Visa
  • Pay with Master Card
  • Pay with American Express
  • Pay with Discover
  • Pay with PayPal
  • Other Method
Payment
I accept Paypal for international buyers. I'd be happy if customers of the european union payed by bank transfer. please choose "other" in the payment options.
please make your payment within 3 days after purchase otherwise I will cancel the sale and relist the item.
Shipping
I run to the post office 2-3 times a week, and unless your order is custom it should ship either the next day or the day after. Items are shipped with Deutsche Post directly from frankfurt, germany. international orders are insured and have a tracking number that I will check after sending away the package.

according to Deutsche Post shipping of small goods within germany takes 1-2 days
within the EU: 2 -3 days
US: 3 -5 days
Australia & Asia Pacific: 4 - 7 days
please note: all packages that go outside germany will get a tracking number. due to the higher amount of parcel during christmas season it might take a bit longer to deliver. please be patient. nothing gets lost.

big packages
Germany: 2 days
EU: 3-6 days
US: appr. 7-15 days
Asia Pacific: 10-20 days
please note: all packages that go outside germany will get a tracking number. due to the higher amount of parcel during christmas season it might take a bit longer to deliver. please be patient. nothing gets lost.

i cannot and will not ship as "gift" 'cause it's illegal and I am the one who would have to pay the fines, being that I'm a one-woman-show I would have to close down my little shop, which would make me sad. customs forms are marked in line with postal regulations. buyers are responsible for any and all duties and customs charges that may be incurred.
Refunds and Exchanges
all my items are handmade with care and are one of a kind. should you have a problem, any question or concerns regarding your order, please contact me right away and we will sort it out.
please read the description carefully; it will state everything important regarding the item.
Additional policies and FAQs
contact me for custom orders. I'll be happy to work on your ideas.