Hello, hello, hello!
happysilence's Shop Policies
Thank you for your interest in my artwork. Please feel free to convo me if you have any questions about my shop policies.
I currently accept Paypal and money orders.
If payment is not received within 5 days of placing your order AND there has been no communication from you, the buyer, I will have no choice but to cancel the order.
Items ship in 1-7 business days after payment is received, except for custom orders which take longer. My shipping costs include shipping and handling fees. I normally ship via USPS First Class. If you would rather that I ship your purchase using Priority Mail, please let me know ahead of time and I will send you a revised invoice. Insurance is optional- if you would like to purchase insurance just let me know before you pay for your order and once again I'll send a revised invoice. I'm willing to ship outside of the US and Canada. Please contact me for international shipping info. Please feel free to contact me if you have any other shipping questions.
Refunds and Exchanges
Please let me know if you have any questions or concerns about your order within 3 days of receiving it. I will do my very best to work it out with you. Having a positive feedback rating is very important to me, so please give me an opportunity to resolve any problems before submitting negative feedback. I want you to be happy with your Etsy order! I feel that good communication is key.
Additional Policies and FAQs
I live in a Smoke-Free household.
I am a big believer in the reduce, reuse, recycle concept, so I like to reuse old packaging. I am also a big believer in the beauty of reused things, so I always try and make my reused packaging look as appealing as possible by decorating it a bit. I personally LOVE getting things in the mail, and when that thing that comes for me in the mail is packaged in a festive way, I get extra excited. It is also very important to me that your purchase arrives to you safely, so I always take my time and package purchases carefully.
Last Updated February 3, 2011