Shop policies
We make things according to rules of luxury and efficiency, shunning waste. For example, the fabrics we use are very high quality, often 100% silk brocade or wool and yet usually come from mill end rolls, or industry cut offs. Our designs are sometimes the result of piecing together scraps from our own work - nothing is wasted and the result is unique. Equally, packaging for shipping is often repurposed material.
We are dedicated to DIY culture. High quality objects have a long life span and provide more use and enjoyment, and so it seems that hand crafted, high end items are the responsible as well as luxurious choice.
Accepted payment methods
Returns and exchanges
Payment
You need to pay for your purchase right away if using PayPal or credit card.
If you would like to pay by certified cheque or money order, please contact us. Your item will be put on reserve and will ship when your payment clears.
Shipping
Items are shipped within 3 business days, usually the next day.
All shipments are sent by first class postal air service and will arrive within 2 days regionally to 10 days internationally. Loss insurance and shipment tracking is included in shipping.
If you would like to have an item shipped express or by courier, please let us know.
Payment needs to be received before shipping, so orders paid by certified cheque or money order will be put on reserve and shipped when your payment clears.
NOTE: We will ship to your Etsy address unless you provide another address at the time of payment.
We are based in Toronto, Ontario, Canada. You may be able to arrange a pick-up or drop-off if you live in this area - please let us know.
If you have any questions about shipping, please let us know.