Hardwick Housewares Leather
hardwickleathergoods' Shop Policies
Stated simply, leather bottelling is my craft and art. I put a great deal of myself into every piece. I won't sell it if I wouldn't use it. If I don't like it it goes into the scrap bin, not to a customer.
For stock pieces, payment in full must be received prior to shipment. I accept Paypal, check, and money order.
Custom items may require a 50% prepayment. Terms are negotiated on a case-by-case basis.
I ship via USPS, with delivery confirmation.
Unless otherwise specified, all items are gift wrapped in natural color muslin and twine. Other packing materials are reused if possible.
Refunds and Exchanges
If you are unsatisfied with your purchase from Hardwick Housewares I will replace the item or refund the purchase price less shipping. Return shipping is the responsibility of the customer.
Hardwick Housewares is not liable for damage resulting from use, misuse, or neglect.
Additional Policies and FAQs
Here are some answers to Frequently Asked Questions and some generally useful information.
Can the leather bottles be cleaned? - Yes, but it can be difficult. What I recommend is to rinse them out after each use. If a cleaning really is necessary, a variety of useful bottle brushes can be bought at brew shops.
Is there any type of warranty on them? - If you have to ask, my vessels may not be right for you. My vessels are unique works of art, not a comodity. That being stated, I operate with a strong sense of integrity. I don't sell things I wouldn't use myself and I'm pretty picky about what I buy. If I'm not happy with the way a vessel turns out, I scrap it. I don't sell it. All vessels are leak tested prior to stocking or shipment. Furthermore, I've rarely had any issue with vessels once in the field. In all cases the problem has been abuse or lack of understanding of the concept of a medieval drinking vessel. If you feel that your Hardwick Housewares leather vessel is defective in materials or manufacture, I will repair or replace it at no charge.
Are your vessels made to order or can you ship right away? - For *most* vessels I *usually* keep some stock. However, when there is any custom work involved the vessel is built to order since customization is not possible after completion. This usually takes 2-4 weeks.
Some general info about vessel lining.
All of the finishes that I offer are quite different so I'll list their major properites for your consideration. None of them are recommended for really hot beverages like coffee or tea.
Beeswax - A natural finish that is widely regarded as a traditional finish though there is no historical evidence that I am aware of. Imparts a mild honey flavor and has a pleasant, sweet aroma. Wax is a fairly fragile lining that is highly temperature intolerant. Not to be used for hot liquids or left in the sun, hot car, etc. Beeswax is also not suitable for acidic beverages such as fruit juices or high proof alcohol as these will slowly dissolve the lining. This lining will wear in time and require periodic maintenance. I offer relining for nominal fee. Beeswax is a great lining for beer, ale, and meade.
Pine Resin - Essentially pine pitch. This is a Scandinavian/North American lining that is sometimes mistaken for brewer's pitch. It has a pale amber color, remains soft and somewhat sticky, imparts a pine flavor, and is also temperature intolerant. Pine pitch requires periodic maintenance. This is a great lining for well, whatever needs a pine flavor. It's an authentic lining for the Viking Thumb Beaker and American revolutionary war vesels.
Brewer's Pitch - This is the authentic medieval English vessel lining. It is coal tar that is refined to food grade. Brewer's pitch has a black, glossy finish and is more durable than beeswax or pine resin. Still not recommended for hot beverages or high proof alcohol, but less likely to flavor a drink. This is a good, all around vessel lining.
Food grade resin - Synthetic resin is my standard lining as it is the most durable and versitile. Most customers prefer the modern convenience. This finish can be used with warm liquids (to 135 F), fruit juice, and alcohol. It is FDA CFR 21 175.105 and 175.300 compliant for direct food contact.
Last Updated February 5, 2014