HollyEnseyDesign

Holly Ensey Design

South Carolina, United States · 37 Sales

HollyEnseyDesign

Holly Ensey Design

South Carolina, United States 37 Sales On Etsy since 2011

0 out of 5 stars
(15)

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Holly Ensey

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Holly Ensey

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No reviews in the last year
Danielle Konstandinidis

Danielle Konstandinidis on Feb 14, 2015

5 out of 5 stars

I'm in love with this pentacle! It's so beautiful on my alter. I knew it belonged to me when I first saw it. Thank you so much for the amazingly fast shipping! Very happy:)

Danie Powers

Danie Powers on Dec 28, 2014

3 out of 5 stars

misleading description, bags aren't drawstring as indicated, they tie with a knot and won't stay closed. very unprofessional customer service, offers refund, but I pay shipping both ways + to repack, etc., cannot recommend this seller or shop. very disappointing transaction.

Holly

Holly responded on Dec 28, 2014

Offered a full refund because the buyer was unsatisfied. They did not want to send the items back. The bags ARE drawstring, just not in the way the buyer likes I suppose. I worked hard to provide a a good product and would have been happy to refund their money. I gave a discounted price on the product and shipping from the get go in order to make my customer happy as I was making a custom order for them. I tried to work with them by offering a refund, even though I do not think the description or photographs were misleading. They requested I give them money back but did not want to return the items and were unhappy when I disagreed with this. I always try to provide excellent customer service, but am not in the habit of giving away my products for free.

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Shop policies

Last updated on February 18, 2015

Accepted payment methods

  • Accepts Etsy gift cards