hasenpfeffer

All sales are final, so please read listing carefully prior to purchase. Do not hesitate to contact me via the 'conversation' utility here on Etsy if you have any further questions or concerns.

Please remit PayPal payments within 2 days of purchase.

Money orders and cashier checks work for us but we extend this option to US sales only. Please send payments to the address provided on your Etsy invoice. We prefer receiving payment within eight days of purchase.

We understand that real life often gets in the way of fun. We only ask that you maintain communication in the event of a problem. Otherwise, we reserve the right to cancel and report delinquent and incomplete transactions to Etsy.

Items ship only once payments clear. We typically make postal runs twice a week; however, due to our publishing work schedules there may be times that we cannot ship more than once a week. It’s rare and we typically send a note, but if we don’t please do not think that we ran off with your money. We try very hard to maintain good standing with our fellow Esyians. We wouldn’t blow it just to rip someone off.

Delivery conformation is available upon request for an additional fee. Please contact us prior to purchase, so we can adjust the shipping cost on the listing accordingly.

Domestic (US)

We ship standard USPS First Class service by default; however, we ship by Priority and Express for an additional fee. Should your shipment require expedite service, contact us thru Etsy PRIOR to purchase. That way we can include the additional cost in your invoice.

Bear in mind that First Class mail can take as long as seven (7) working days (weekends excluded) from shipping date.

International

Unfortunately USPS does not extend tracking to First Class International service. We can, however, upgrade shipping to Priority Mail for a fee. Please use the Convo utility to contact us PRIOR to purchase should you require expedited service.

Shipping time varies on destination, but we’ve found that First Class International takes about 14 days to reach most countries. Here are a few guidelines based on destination:

• Brazil: as long as 40 days (due to customs)
• Canada: as long as 21 days.
• Singapore: as long as 21 days.
• Europe and Australia: as long as 21 days (although it usually takes less)
• Japan, China, Taiwan, and Korea: as long as 30 days.

Packaging

We mail all items in new envelopes to protect them from the elements. Since we also recycle, we may elect to use scrap material. Assure yourself that these are clean materials. One life, one earth; please reuse your packaging!

Customs Fees

Purchaser assumes sole responsibility for any import/customs duties, fees, and taxes.

No, we won’t label your item as a gift or declare it at a lesser cost. My standing with the authorities is as important as it is with you.