I want my customers to be happy!
If you are not satisfied with your purchase and wish to return it please contact us within 3 days of receipt of your item so we can try to work out the problem.

I accept returns in the original packaging and in the same condition it was sent to you.
Returns are at your expense and must be shipped within 7 days of receipt.
Once I receive the item in original condition, I will send you a prompt refund to your PayPal account less the shipping fees.

Please do not hesitate to contact me with any questions or concerns about your purchase at any time.

Hatayas accepts payments through PayPal. You do not need an Account to pay for your items through PayPal.

Packages will be shipped after we receive your payment.

If you are having issues with PayPal or any other aspect of the transaction, please do not hesitate to contact me. I will work with you to accommodate your needs.

If you need help making a payment please look at:
http://help.etsy.com/app/answers/detail/a_id/339/

Here is how you can pay with your credit card:
http://www.etsy.com/storque/how-to/how-to-pay-with-a-credit-card-and-create-a-paypal-account-746/

All items ship to the address you fill out when you check out through Etsy.
I do not ship items to the address you have on file on Paypal.

All items are carefully packaged and shipped via Air mail. I will try to send all items out within 2-3 business days of payment.

(please note: Israeli business days are Sunday-Thursday)

International packages can sometimes take several weeks to a month to arrive at their destinations.

I accept custom orders & wholesale orders! Please inquire!

If you have any questions about your order, product information, handling and framing or shipping please don’t hesitate to contact me.