HatsbySusanne

Susanne Scheepers Couture Millinery

0 Sales

HatsbySusanne

Susanne Scheepers Couture Millinery

0 Sales On Etsy since 2010

Shop owner

Susanne

Contact

HatsbySusanne is taking a short break

Loading
Susanne

Contact shop owner

Susanne

Shop policies

Last updated on March 16, 2011
Susanne Scheepers Couture Millinery 4all Seasons & Occasions
Welcome to my Etsy Shop. I hope you enjoy looking and wearing hats as much as I do!

Accepted payment methods

  • Pay with Visa
  • Pay with Master Card
  • Pay with American Express
  • Pay with Discover
  • Pay with PayPal
Payment
HatsbySusanne accepts payment through PayPal (you do not need to have a PayPal account to use this service) and bank transfers.
Shipping
HatsbySusanne ships through TNT Priority Post either national, within the European Union (2-4 working days) or internationaly (approx 5 -12 working days) with delivery confirmation. For European or international shipments please note that the buyer is responsible for any and all duties and customs charges that may be incurred.HatsbySusanne will not be held responsible for any costum fees or duties.Where possible HatsbySusanne recycles boxes for protective packaging. If you prefer a new shipping box please contact me. HatsbySusanne takes care of packaging hats and will not be held responsible for packages that arrive damaged or are lost in the shipping process. Insurance is recommended.Please note that if the actual shipping charge is less then stated in the shipping profile then you will be refunded the difference.
If the Etsy address of the buyer is different from the PayPal address please identify before check out the address for shipping.
Refunds and Exchanges
HatsbySusanne offers hand made hats which therefore are unique pieces. Susanne does her very best to make accurate pictures and descriptions of every hat in store. Should you wish to exchange or have other quiries please contact her to discuss options before recieving a return authorization. Returns without will not be accepted and please note that worn hats can NOT be returned under any circumstances.
Additional policies and FAQs
For costum orders once shape, colour and material is agreed a 50% non-refundable deposit is required to purchase the materials. It is also possible to send your own natural fabric to be included in the design of the hat. Through e-mail follow up pictures will be send and the final creation will be listed on Etsy as a Custom Purchase for the remaining balance of the quoted price.