HatsToSpats

All items are sold as-is. We try to describe and photograph every item (and any flaws) in great detail. Please ask questions before buying.

RETURN POLICY: If you are unsatisfied with an item for whatever reason, it may be returned for the purchase price, however it MUST be in the same condition as it was when it left our store. Returns will be subject to a 20% restocking fee. Shipping is non-refundable and buyer must pay return shipping. If an item is returned damaged we will NOT be able to issue a refund - no exceptions. If you would like to exchange one item for another item, the restocking fee may be waived. Refund requests must be made within 5 days of receiving the item and item must be promptly shipped back. If you ship a return back without contacting us first, the item and refund will be forfeited and the item will be relisted within 48 hours. Shop owner reserves the right to deny returns for any reason.

Please contact us if there is a problem so we can work it out.

We accept all major credit cards, Paypal, Etsy gift cards, and US money orders only. If you want to pay by US money order, message me and I will add the option to the listing for you.

We ship all items via USPS. Tracking and insurance are included for ALL orders (both US and international).

International shipping is listed at the cheapest way possible.

INTERNATIONAL BUYERS: Any customs fees are the buyers responsibility. Please make sure you are aware of your country's import taxes. We cannot falsify customs forms.

RESERVE POLICY: I am happy to reserve an item for you. My standard reserve is for 3 days, but I can hold it longer if you need to wait until a specific date. If I do not hear from you within the specified time frame, I will send a message to see if you are still interested in the item. If I don't receive a response within 24 hours, I will take the reserve off the item. Please do not ask to reserve an item if you do not intend to purchase it. If you see an item that is reserved for someone else and you are interested in buying the item, feel free to send me a message to be put on a "wait-list" if the deal falls though.